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Many thanks, Neil.  Really helpful.

Paul


Paul Ticher
0116 273 8191
www.paulticher.com
22 Stoughton Drive North, Leicester LE5 5UB

For continuous priority support on Data Protection, sign up to my support 
service:
www.paulticher.com/data-protection-services


----- Original Message ----- 
From: "Bell, Neil" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, December 03, 2012 10:19 AM
Subject: Re: PCI-DSS: can you collect the security details on paper?


Hi Paul,

Just asked my PCI guru:

Writing it down for further processing within the same day is generally 
accepted as not being stored, if the PDQ line is down the usual process is 
to capture details manually and ring up for an authorisation code. Once 
everything is up a running later on in the day, you shouldn't be storing 
anything further on paper.

So it appears temporary storage is accepted

Neil

________________________________________
Neil Bell
Data Protection Officer
National Trust
Heelis
Kemble Drive
Swindon
Wiltshire, SN2 2NA
Tel (01793) 817542
Mob 07795 684700
e-mail [log in to unmask]
www   www.nationaltrust.org.uk


-----Original Message-----
From: This list is for those interested in Data Protection issues 
[mailto:[log in to unmask]] On Behalf Of Paul Ticher
Sent: 03 December 2012 09:48
To: Subject: [data-protection] PCI-DSS: can you collect the security details 
on paper?

Morning all,

I have often puzzled over this, and wondered if anyone has a definitive
answer.

The Payment Card Industry Data Security Standard (v2) says that the
three-digit security code on the back of the card must not be 'stored'.
Many organisations that provide paper order forms ask for the security code
on the form.  Assuming that the data is immediately destroyed once the form
has been received and the payment has been taken, is this permissible under
the code or does if still count as 'storage'?

And if the general approach is permitted, how long would the form have to
sit around waiting to be processed before you could argue that the data is,
in fact, being 'stored'?


Paul Ticher
0116 273 8191
www.paulticher.com
22 Stoughton Drive North, Leicester LE5 5UB

For continuous priority support on Data Protection, sign up to my support
service:
www.paulticher.com/data-protection-services

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