Many thanks, Neil. Really helpful. Paul Paul Ticher 0116 273 8191 www.paulticher.com 22 Stoughton Drive North, Leicester LE5 5UB For continuous priority support on Data Protection, sign up to my support service: www.paulticher.com/data-protection-services ----- Original Message ----- From: "Bell, Neil" <[log in to unmask]> To: <[log in to unmask]> Sent: Monday, December 03, 2012 10:19 AM Subject: Re: PCI-DSS: can you collect the security details on paper? Hi Paul, Just asked my PCI guru: Writing it down for further processing within the same day is generally accepted as not being stored, if the PDQ line is down the usual process is to capture details manually and ring up for an authorisation code. Once everything is up a running later on in the day, you shouldn't be storing anything further on paper. So it appears temporary storage is accepted Neil ________________________________________ Neil Bell Data Protection Officer National Trust Heelis Kemble Drive Swindon Wiltshire, SN2 2NA Tel (01793) 817542 Mob 07795 684700 e-mail [log in to unmask] www www.nationaltrust.org.uk -----Original Message----- From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Paul Ticher Sent: 03 December 2012 09:48 To: Subject: [data-protection] PCI-DSS: can you collect the security details on paper? Morning all, I have often puzzled over this, and wondered if anyone has a definitive answer. The Payment Card Industry Data Security Standard (v2) says that the three-digit security code on the back of the card must not be 'stored'. Many organisations that provide paper order forms ask for the security code on the form. Assuming that the data is immediately destroyed once the form has been received and the payment has been taken, is this permissible under the code or does if still count as 'storage'? And if the general approach is permitted, how long would the form have to sit around waiting to be processed before you could argue that the data is, in fact, being 'stored'? Paul Ticher 0116 273 8191 www.paulticher.com 22 Stoughton Drive North, Leicester LE5 5UB For continuous priority support on Data Protection, sign up to my support service: www.paulticher.com/data-protection-services ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving messages please send to the list owner [log in to unmask] Full help Desk - please email [log in to unmask] describing your needs To receive these emails in HTML format send the command: SET data-protection HTML to [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving messages please send to the list owner [log in to unmask] Full help Desk - please email [log in to unmask] describing your needs To receive these emails in HTML format send the command: SET data-protection HTML to [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving messages please send to the list owner [log in to unmask] Full help Desk - please email [log in to unmask] describing your needs To receive these emails in HTML format send the command: SET data-protection HTML to [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^