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David Stewart BA(Hons) Dip.Lib. FCLIP Director of Health Libraries North West 01942 482 582 0774 702 1368 NW Health Care Libraries Unit Unit E, Kingscroft Court Warrington Road Wigan WN1 3AP From: Suzanne Woods [mailto:[log in to unmask]] Sent: 05 November 2012 10:14 To: Stewart David (ASHTON, LEIGH AND WIGAN PCT) Subject: ENQUIRIES RELATING TO THE NEW KNOWLEDGE BASE AND LINK RESOLVER [cid:image001.jpg@01CDBB3E.3E301F40] [cid:image002.png@01CDBB3E.3E301F40] Dear Library Staff ENQUIRIES RELATING TO THE NEW KNOWLEDGE BASE AND LINK RESOLVER Please send all Knowledge Base and Link Resolver enquiries to the UK OCLC helpdesk at [log in to unmask]<mailto:[log in to unmask]>. Please do not send enquiries to the US helpdesk [log in to unmask]<mailto:[log in to unmask]>, as this will cause a delay in processing and responding to your enquiry. If you have problems with HDAS, please contact NICE at [log in to unmask]<mailto:[log in to unmask]>. If you are unsure whether the issue is a knowledge base or a HDAS issues please send your enquiry to NICE. Suzanne Woods Communications Manager NHS Evidence National Institute for Health and Clinical Excellence Level 1A | City Tower | Piccadilly Plaza | Manchester M1 4BD | United Kingdom Tel: 44 0845 003 7744 ******************************************************************************************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients NHSmail provides an email address for your career in the NHS and can be accessed anywhere ********************************************************************************************************************