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Two requests for advice today: 1. How do you make schools, teachers and school administrators read booking information? We're experiencing more and more examples of schools arriving at our museums having not read the booking information that we have emailed to them. Are there any strategies that colleagues have introduced that can help with this proble? We don't want to post everything out) but it seems that teachers/ others dealing with arrangements for school visits are not reading attachments. Any advice most welcome 2. Have colleagues introduced successful cancellation charges - to deal with school cancelling and/or just not turning up? Thanks in advance Emma Webb Learning Manager National Museums Scotland Chambers Street Edinburgh EH1 1JF Tel: +44 (0) 131 247 4267 Email: [log in to unmask] <mailto:[log in to unmask]> Dr Livingstone, I Presume? Discover the story of Scottish missionary and explorer David Livingstone, National Museum of Scotland from 23 November. www.nms.ac.uk/livingstone National Museums Scotland, Scottish Charity, No. SC 011130 This communication is intended for the addressee(s) only. If you are not the addressee please inform the sender and delete the email from your system. The statements and opinions expressed in this message are those of the author and do not necessarily reflect those of National Museums Scotland. This message is subject to the Data Protection Act 1998 and Freedom of Information (Scotland) Act 2002. No liability is accepted for any harm that may be caused to your systems or data by this message. + + + + + + + + + + + + + + + + + + + + GEM list: Contact the list owner for assistance at [log in to unmask] For information about joining, leaving and suspending mail (eg during a holiday) see the list website at https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=GEM + + + + + + + + + + + + + + + + + + + +