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Thanks Meg, that's really useful. We're just at the point of having noticed some notifications come straight away, others later, and some not at all. This should save us some time! Paul Paul Pinkney | Learning Technologist (SSE) Department for Learning Development Teesside University, Middlesbrough, TS1 3BA 01642 342949 [log in to unmask] UK's best new university for student experience (Times Higher Education survey 2011) facebook.com/TeessideUni twitter.com/TeessideUni Teesside University is an educational charitable and chartered corporation, exempt under the terms of the Charities Act 1993. -----Original Message----- From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Meg Juss Sent: 10 October 2012 12:34 To: [log in to unmask] Subject: Re: BB Mobile learn Hi Paul We too have noticed inconsistencies. We've been working with Julie Usher at Blackboard on testing across various devices with a range of notification types for several months, but haven't yet found a logical pattern. We've also been working with our Managed Hosting manager to adjust the frequency with which notifications are pushed out. Our original settings pushed notifications out every 30 minutes and we are aiming to reduce this to 5 minutes - we managed to get this to work on our staging environment but so far this hasn't been achieved consistently on production. Having said all this our student feedback and use of the app is positive (we now have over 8500 unique users). We are trying to get to the bottom of this and I will share news when we have reached a positive outcome. FYI - for testing this is what we did... We set up a course area, added a range of content, announcements, tests etc every 10 minutes - some manually added, some on timed release and some copied items and we monitored notifications over a period of one hour, on a range of mobile and tablet devices, on wifi and data connections. I'd recommend you work with Blackboard Mobile (open a case) to ask for assistance & advice with testing. Good luck. Meg