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Search Usability - Filters and Facets: Tony Russell-Rose Venue: CILIP Headquarters; Google Map of venue location http://bit.ly/u4qWos Date: Thursday, October 18th 2012, 9.30 - 16.30 Course Outline Faceted search offers tremendous potential for transforming the search experience. It provides a flexible framework that can satisfy a wide variety of user needs, from simple fact retrieval to complex exploratory search. It is now the dominant interaction paradigm for most eCommerce sites and is being increasingly applied to a wide range of enterprise search applications. However, with this power comes a challenge: what kinds of categorisation schemes are effective and how should we use them to support search and navigation? Above all, how can we deliver search applications that address a growing range of user needs without compromising usability? This course will provide an introduction to the basic principles of search usability with a focus on the development of faceted navigation schemes that deliver both search effectiveness and user satisfaction. Participants will: . Explore the fundamental concepts of Human-Centred Design for information search and discovery . Learn how to differentiate between various types of search behaviour: known-item, exploratory, lookup, learning, investigation, etc. . Understand the dimensions of search usability and how to apply them to different user contexts . Study the basic principles of faceted classification and how to use them to deliver effective search and navigation experiences The course will include both presentations and group work to enable delegates to analyse, evaluate and improve the effectiveness of search applications within their own organisation. Who should attend Intranet/web managers, information architects, search specialists, developers and managers of search projects, or anyone who either has implemented or is planning to implement a search application and wants to maximise the usability and effectiveness of their investment. Course Presenter The course will be presented by Dr. Tony Russell-Rose, Director of UXLabs, a research and design consultancy specialising in complex search and information access applications. Tony holds a PhD in human-computer interaction, an MSc in cognitive psychology and a first degree in engineering, majoring in human factors. He holds the position of Honorary Visiting Fellow at the Centre for Interactive Systems Research, City University, London. Costs (including lunch and refreshments): UKeiG members £160 + VAT at the current rate; others £200 + VAT at the current rate -- UKeiG has the CILIP Seal of Recognition, which recognises high standards in the content and relevance of training courses. See http://www.cilip.org.uk/qualificationschartership/seal/ for details UKeiG is a Special Interest Group of CILIP: the Chartered Institute of Library and Information Professionals. 7 Ridgmount Street, London, WC1E 7AE. Registered Charity No. 313014. Visit our web site: http://www.ukeig.org.uk -- Sheila Thomas BA MCLIP MWeldI Weldasearch Manager TWI Ltd, Granta Park, CB21 6AL, UK www.weldasearch.com _______________________________________________________________________ The information in this e-mail is confidential, and may be legally privileged. It is intended only for the person(s) specified in the above address. Access to this e-mail by anyone else is unauthorised, and any disclosure, copying, distribution or other use of this e-mail is prohibited and may be unlawful. We will not under any circumstances have any responsibility or liability arising out of or in connection with any unauthorised use of this e-mail. Please inform us if this message has gone astray before deleting it. Please note that all e-mail is monitored. When sending e-mails to TWI, please help us by including your name, company, and details in your e-mail signature. Seeking Technical Information? Industrial Members can access data as registrants on http://www.twi.co.uk _______________________________________________________________________