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Do you want to maintain the quality of the information service you offer? Are you facing the challenge of lower or static budgets? Do you need to help each member of your team to provide the maximum benefit for your organisation? Are you considering the role of volunteers within such a framework? Address these issues at an interactive day designed to offer you stimulating ideas and examples of the how to ensure your service levels can be maintained or even improved. Take the opportunity to discuss your experience and your ideas with other information professionals, and benefit from the experience of those who have already taken steps along the same road, or are designing systems to assist in achieving your goals. The East of England Information Services Group is running a course which will take place on Thursday 27 September at Bury St Edmunds Central Library. The programme is:- 9.30 - 10.00 a.m. Registration/Coffee 10.05 - 10.50 a.m - Maintaining the quality of information (Karen Blakeman) 10.50 - 11.05 am. Coffee 11.05 - 11.50 - Providing a service with fewer people, and using volunteers (Sue Clements) 11.50 - 12.10 p.m. AGM 12.15 - 1.15 p.m. Lunch 1.15 - 2.00 - The use of volunteers in the National Trust, both in their libraries and on a more general level (Yvonne Lewis Assistant Libraries Curator at the National Trust) 2.00 - 2.45 - The publisher’s viewpoint maintaining information integrity. (speaker from Proquest Dialog) 2.45 - 3.00 - Tea 3.00 - 3.30 - A discussion session on sharing best practice, with a panel chaired by Sally Blows. 3.30 - 3.45 - Round up The cost of the day is £25.00 plus VAT. Lunch and refreshments are included. Closing date to book is 21st September. To book on the course please complete the booking form at :- http://www.surveymonkey.com/s/BQVG95M If you have any difficulties with the above booking form please contact [log in to unmask]