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Linda, We send a welcome email to anyone who registers or changes an email address, text below: --snip-- BURY LIBRARIES EMAIL NOTICES Thank you for registering your email address with Bury Libraries. We will now send all of your library notices by email. This means that you will receive your notices faster than the postal equivalent, and you will also get extra notices that we are unable to send by post. The normal library notices are; COURTESY NOTICES - These give you advance warning that you have items on loan that are about to go overdue. These are only available as email notices. RESERVATION NOTICES - These will tell you that a reservation you have made is available to pick-up. OVERDUE NOTICES - Notices to tell you that an item is overdue. With your email registered you will also be able to set up email alerts to notify you of new stock arriving in the libraries, see http://library.bury.gov.uk/screens/help_prefsearch.html. You will also help us to save paper and postage. We would like to send you our email newsletter to keep you informed about our services and activities within Libraries and Adult Learning - you can opt out of this at any time if you wish. What do you need to do? If you are happy to receive notices as above - DO NOTHING and we will start sending all of your notices by email. If you would like to opt out of our email newsletter - PLEASE REPLY to this email, stating you would like to opt out of promotions but would like to receive email notices. If you would like to receive your notices by post - PLEASE REPLY to this email stating that you would like to receive your notices by post. We will read all of your replies and act accordingly, you will also be able to change your settings at any time by contacting your local library. Please let us know if you change your email address either by contacting us directly or changing your details online, see http://library.bury.gov.uk/screens/help_email.html. Note that if this or any email we send is "bounced" from your email provider we will remove your email address from our records and send your notices by post. --snip-- The council also adds the standard disclaimer that you will see at the bottom of this message. HTH Alan -- Alan Brown Library Systems Liaison Officer Bury Libraries Resource Services Textile Hall Manchester Rd Bury BL9 0DG 0161 253 5877 http://www.bury.gov.uk/libraries http://library.bury.gov.uk Have your say Bury Council's public consultation on the library service starts Thursday, 12th July 2012 for six weeks By taking part in this consultation you can tell us your views on the library service.You can also take part online at http://www.bury.gov.uk/libraryservicereview -----Original Message----- From: Linda Monk [mailto:[log in to unmask]] Sent: 21 August 2012 16:29 Subject: welcome email Hi all Does anyone send out a 'welcome' email when new customers join their library? Any replies about the wording used will be gratefully received by myself and Birmingham Libraries. Kind regards Linda ----------------------------------------------------------------- Why not visit our website www.bury.gov.uk ----------------------------------------------------------------- Incoming and outgoing e-mail messages are routinely monitored for compliance with our information security policy. The information contained in this e-mail and any files transmitted with it is for the intended recipient(s) alone. It may contain confidential information that is exempt from the disclosure under English law and may also be covered by legal,professional or other privilege. If you are not the intended recipient, you must not copy, distribute or take any action in reliance on it. If you have received this e-mail in error, please notify us immediately by using the reply facility on your e-mail system. If this message is being transmitted over the Internet, be aware that it may be intercepted by third parties. As a public body, the Council may be required to disclose this e-mail or any response to it under the Freedom of Information Act 2000 unless the information in it is covered by one of the exemptions in the Act. Electronic service accepted only at [log in to unmask] and on fax number 0161 253 5119 . *************************************************************