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Apologies for cross posting Mobilemeet 29th September 2012 at Brighton Racecourse Practical Solutions to Practical Problems Tired of celebrating the Jubilee? Sick of the Olympics? The Branch and Mobile Libraries Group return us to sanity and normality with a September slot for this year's meeting of the best and brightest library vehicles from around the UK. As always, the Mobilemeet will feature presentations and an opportunity for discussion of some of the most significant issues facing mobile library services, aimed at the widest possible range of delegates from Members, Senior and Middle Library Service Managers to Mobile Library Drivers and Assistants. Our aim this year is for everyone who attends to get the most out of the training we are offering at this conference through a series of workshops, enabling participants to bring back concrete ideas and practical solutions which will be of real value for library services facing some of the greatest challenges for 50 years. The workshops will focus around: * Managing Vehicles - the regulatory and technical basics of ensuring that vehicles are fit for purpose and meeting the needs of the service including partnership working * Managing Stock - the specific skills of presenting and editing stock with limited space, as well as tailoring stock to your customers' needs * Service Development - looking at developing mobile library services and partnerships that offer real value for money and meet the needs of the community * Customer Service - developing those people skills and attitudes that really make the service personal and gets them coming back time and again We will also be making our usual awards including the Mobile Library Champion of the Year for the person who has gone that extra mile for their customers. (Look out for details of this to follow and on our website soon) Don't forget if you send a mobile library to the meeting, vehicle and driver go for free. This is a chance to show off what you do well and to garner ideas from everyone else. Attached is a booking form and programme for the day. Please forward this email to the manager of your mobile library service and book now. Hope to see you there!!! Julia Shepherd Cilip Branch & Mobile Libraries Group 07707 995812 begin_of_the_skype_highlighting 07707 995812 end_of_the_skype_highlighting <http://www.facebook.com/pages/Our-Buckinghamshire/118283198190717> ------------------------------------------------------------------------------------------ This email and any attached files transmitted are confidential and intended solely for the person or entity to whom it is addressed. If you received this email in error you may not take action based on its contents, nor should you copy, print or show this to anyone; instead please reply to the sender and highlight the error, then delete the message from your system. Please note that the content of e-mail sent and received may have to be disclosed by the Council in response to a request for access to information. ----------------------------------------------------------------------------------------- Sunderland is aiming to become the most liveable city in the UK. Visit www.Sunderland.gov.uk for Council services and information. Business investors can access www.Investinsunderland.co.uk Visitors to the City should log onto www.Visitsunderland.com