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Dear Colleagues I would welcome advice on your equality monitoring process for student complaints e.g. example of forms used; who makes the input and where the information is held (Faculty/ Dept./ School/ Central Student Services level..) When did you start collecting data on equality protected characteristics backgrounds? At what level is this information shared and discussed: particular committee(s). Do you make this information public? If so how - through local reports (Faculty/ Dept. etc), annual report (equality or otherwise - please specify). Any other practice on student complaint you may wish to share. Please feel free to send info off-line. If there are substantial responses I'm happy to put this in a spread sheet and share at a later date. Thank you in advance of your reply. Naseem ****************************************************** Naseem Anwar Equality and Diversity Manager Student Experience and Enhancement Services University of Strathclyde Graham Hills Building, Room 439A, 50 George Street Glasgow G1 1QE, Scotland Email: [log in to unmask] Tel: +44 (0)141 548 2811 http://www.strath.ac.uk/staff/equalitydiversity/ The University of Strathclyde is a charitable body, registered in Scotland, number SC015263