 |
 |
> -----Original Message----- > From: Testbed Support for GridPP member institutes [mailto:TB- > [log in to unmask]] On Behalf Of Matt Doidge > Sent: 30 July 2012 15:24 > > OXFORD > https://ggus.eu/ws/ticket_info.php?ticket=84487 (24/7) > SNO+ are having curl problems at Oxford (although the same command works > at QMUL). This ticket seems to have got stuck, I kicked it into notifying > the site and Ewan promptly in progressed the ticket (30/7). > > --As a side note all the above jobs seem to have been victim of a game of > ticket tennis, or in the latter case noto assigned at all. Some problem > with SNO+ tickets? Or was it simply that Matt wasn't notifying site's > manually as many more veteran submitters do. > In the case of the Oxford one, the first I'd heard of it was when you set the notified site today. Before that it had been assigned to NGI_UK, but neither 'notified site' nor the traditional 'Assign ticket to specific person(s)' had been set, so there was no email sent to Oxford. Ewan