Dear All
When you get this please can you tell the contact us team at NHS Evidence,
[log in to unmask]
When I tell them this has happened to me they say “oh no one else has reported this problem” and its just isn’t good enough. It should
be a system that’s robust enough to cope with our networks and their speeds. If I use Ovid via MyAthens it doesn’t time out, so it can be done.
Sorry for the rant. I have started doing all my searches at 8.30 am to miss the slow network crash option that starts from about 11 am.
If you save the contactus email to your contacts you can just email them without having to go through that awful character recognition
thing on the NHS evidence website.
Best wishes
Sarah
Sarah Sutton
Clinical Librarian
Cancer and Haematology, Children's Services, Diabetes Care, Emergency Department, Renal Services and Urology, Women's, Perinatal and
Sexual Health Services.
Clinical Education Centre
2nd Floor
Infirmary Square
LE1 5WW
Tel 0116 258 5558
http://www.uhl-library.nhs.uk/cl
http://clinicallibrarian.blogspot.com/
The Directorate
of Clinical Education:
supporting practitioners through training opportunities, using up to date, appropriate resources, techniques and expertise.
From: UK medical/
health care library community / information workers [mailto:[log in to unmask]]
On Behalf Of Derick Yates
Sent: 04 July 2012 15:32
To: [log in to unmask]
Subject: Re: HDAS turf-out
Not sure what you mean by being turfed out, but I do keep getting “Connection Timed Out” message when attempting to select and
download references. Unfortunately this is not unusual for this time of the day.
Regards
Derick Yates
EBP Tutor
BHSN Library Management System Administrator
Local Athens Administrator
C/O Trust Library and Information Service
Birmingham Women’s NHS Foundation Trust
Mindelsohn Way
Edgbaston
BIRMINGHAM
B15 2TG
Tel: 0121 472 1377 extension 8746
Direct Dial Tel: 0121 627 5846
Fax: 0121 623 6922
Information skills training available:
http://www.bwhct.nhs.uk/professionals/library-home/library-training.htm
The BWH library provides you with access to approx 2,500 e-journals.
This includes specialist O&G, Midwifery, Paediatric, Neonatal, Pathology and Genetics titles
You can access these via the e-journals link from our website at
http://www.bwhct.nhs.uk/professionals/library-home
You will need to log in with your Athens
username and password to access all titles.
From: UK medical/
health care library community / information workers [mailto:[log in to unmask]]
On Behalf Of Smith Madeleine (NORTH TEES AND HARTLEPOOL NHS FOUNDATION TRUST)
Sent: 04 July 2012 15:25
To: [log in to unmask]
Subject: Re: HDAS turf-out
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This message was sent from an email address external to NHSmail but gives the appearance of being from an NHSmail (@nhs.net) address. The recipient should verify the sender and content before acting upon information contained within.
The identified sender is [log in to unmask]
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Hi Adam and other happy HDAS campers,
I've not been turfed out today (yet) but I can't for the life of me combine searches on any of the databases. Hoping it's part of
the same issue, but does anyone have any suggestions as to what I've missed? (I have pressed the combine searches button so it's not that.)
Kind regards,
Madeleine
Madeleine Smith
ACLIP
Librarian
North Tees and Hartlepool NHS Foundation Trust
Tel: 01642 624789 / 01429 522632
You can search the catalogue and renew your books
here and access all other services
here
IAG Service Statement
We will commit to constantly reviewing the services we provide based on the feedback from our customers and users.
We will hold meetings with our key stakeholders within the training process for service improvement.
We will evaluate a sample of feedback forms to ensure the training services offered suit the needs of the Trust.
From:
UK medical/ health care library community / information workers [[log in to unmask]] On Behalf Of Tocock Adam [[log in to unmask]]
Sent: 04 July 2012 15:19
To:
[log in to unmask]
Subject: HDAS turf-out
Dear
List,
Hope you’re all well. Anyone else get
unceremoniously
turfed-out of HDAS (again!) this afternoon?
Thanks and all the Best,
Adam Tocock |
Clinical Outreach Librarian
Direct Line: 01480 364699
Papworth Hospital NHS Foundation Trust
Papworth Everard | Cambridge | CB23 3RE | Telephone: 01480
830541
www.papworthhospital.nhs.uk | A member of Cambridge University Health Partners
If you believe in organ donation, register now at: www.organdonation.nhs.uk
Knowledge Zone website:
http://www.papworthhospital.nhs.uk/library/
Follow us on Twitter: http://twitter.com/pwlibrary
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