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Hi Matthew, Thanks for this. George is on holiday just now, as is Nik, our ILL person. I don't see any problem with anything you say below but will chase them on their return to check it out and get back to you if necessary. Best wishes, Barbara Barbara Houston BSc(Hons) MSc Technical Services Manager Learning Resource Centre Queen Margaret University, Edinburgh Queen Margaret University Drive Musselburgh East Lothian EH21 6UU Tel: 0131 474 0000; Say "Barbara Houston" when prompted by our automated system Queen Margaret University is delighted to have won the Outstanding Leadership and Management Team category of the Times Higher Education Leadership and Management Awards 2012 -----Original Message----- From: This list is for current and potential users of the Innopac system [mailto:[log in to unmask]] On Behalf Of PHILLIPS M.E. Sent: 13 July 2012 15:22 To: [log in to unmask] Subject: Changes to Millennium ILL Hello, I've been a bit busy since the useful discussion of ILL issues at the EIUG Conference in Leeds. Eric Leckbee has been in touch so I need to draw up a proposal for an arrangement of fields that would suit us all, which is likely to include some additional fields to deal with our concerns. Before I do that, I just want to clear out of the way two other issues. One was the strange behaviour of two of the fields in certain circumstances (Q4, field code h, being blanked if we try to acquire from a source other than the BL; Q3e, field code g, being set to zero when receiving a non-returnable item). Betsy felt sure these were bugs which they could fix. The other was the handling of stuff ordered via Secure Electronic Delivery from the BL. There are two options here, to have the material delivered direct to the user's own e-mail address, or to have the material delivered to the library. In the latter case the request is handled like any other, being moved to "Pending" once it is ordered. But in the former case, the request is moved straight to "Filled" which makes it harder to re-order from another supplier and harder to chase if the BL lose it. (We were told, years ago, that it was implemented like this because Innovative thought library staff would have no way of tracking whether the order had been filled, but of course the BL sends us an e-mail also when the item is supplied.) Betsy seemed happy to look at changing the SED behaviour so that all SED requests move to Pending, rather than the direct-to-user requests moving straight to Filled as at present. Could any Millennium site which would not be happy with this change please let me know as soon as possible, preferably with reasons so that we can understand the needs better! Thanks! I will now get back to the field definitions.... Matthew -- Matthew Phillips Electronic Systems Librarian, Durham University Durham University Library, Stockton Road, Durham, DH1 3LY +44 (0)191 334 2941