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Hi That happened to me yesterday! I thought I was doing something wrong (I had gone back into Cinahl and was combining earlier Cinahl terms with my new terms) but I did get that message and I was in Cinahl. I was not aware that you could search a different database without selecting it. I thought I had moved it in the drop down menu but the databases are not scrollable by mouse you have to physically go in and select the new database (as far as I can work out). Unsure if this helps in any way other than you are not alone ! Leanne Leanne Kendrick Knowledge/Library Services Manager The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Gayton Road, King's Lynn, Norfolk. PE30 4ET. e: [log in to unmask] <mailto:[log in to unmask]> t: 01553 613792 f: 01553 613883 Click HERE <https://www.elms.nhs.uk/uhtbin/cgisirsi/0/ST/0/57/49?user_id=KLOPAC> to search our catalogue and renew and request items online. ________________________________ From: UK medical/ health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Beverley Walsh Sent: 07 June 2012 11:03 To: [log in to unmask] Subject: Re: Healthcare databases - cannot access I have been using it most of this morning, went in the same way Anita did and it has been working fine except for a rather odd occurrence; I was doing a search in Cinalh, made one set up then made a second set up and went to combine the two, at which point it came up with an error message saying you cannot combine sets from different databases, "I'm not" I thought but the second set was tagged as being a Medline search, although it said I was currently searching in Cinahl. I thought I was going mad, but I don't think you can inadvertently search a different database without actually physically going out to the databases selecting a different one and going back to the search and not be aware of it. Can you? Kind Regards Beverley Walsh BSc Asst Librarian West Suffolk Hospital 01284 713113 <http://tinyurl.com/3x7wx7a> We care because you care Follow us on twitter www.twitter.com/wshlibrary Library website: http://tinyurl.com/3x7wx7a <http://tinyurl.com/3x7wx7a> Providing the evidence in EBM since 1974 The outcome of the UpToDate demonstration is a free trial that will start in September 2012. ________________________________ From: UK medical/ health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Spence Helen (CITY AND HACKNEY TEACHING PCT) Sent: 07 June 2012 10:14 To: [log in to unmask] Subject: Healthcare databases - cannot access Dear all, I find I am unable to access the Healthcare Databases on NHS Evidence. I either go round and round from Athens Authentication back to the main page, with advanced search and Cochrane, or get an error message. Is anyone else having the same problem? I have emailed NHSE. Helen Helen Spence Evidence and Library Manager Commissioning Support NHS East London and City 0207 683 5106 [log in to unmask] ************************************************************************ ******************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients NHSmail provides an email address for your career in the NHS and can be accessed anywhere ************************************************************************ ******************************************** Unless expressly stated otherwise the contents of this message represent only the views of the sender as expressed only to the recipient. This does not commit Queen Elizabeth Hospitals NHS Foundation Trust (QEHKL.NHS.UK) to any course of action and is not intended to impose any legal obligation upon Queen Elizabeth Hospitals NHS Foundation Trust. If received in error, please return to [log in to unmask] and destroy any copies immediately. This footnote also confirms that the contents have been checked for the presence of known computer viruses.