Thanks Mia. Great resource. I'm interested in optimum length for a survey and the triggers that get them filled in, too.
We want to know what we didn't do so well, and why folk choose to visit us in the first place. We're happy to be congratulated on the good things, but need to hear about the less good. And we want to elicit the visitor demographics in terms of age, distance travelled, etc.
But we're mindful that people do not fill out long surveys, that's why examples of ones that work are useful.
We're a bunch of gifted amateurs because we're all volunteers. We need to turn good intentions into great execution
On 4 May 2012, at 12:00, Mia wrote:
> On 3 May 2012 15:52, Tim Trent <[log in to unmask]> wrote:
>> Would some of you please be very sweet and send me OFF LIST (cos the list doesn't do attachments and others would probably find it boring) the simplest museum visitor surveys that you have found visitors willing to fill out that you have found valuable?
>
> Each survey should be tailored to the particular information you want
> to find out, so it's difficult to send a generic survey. If you start
> with exactly what you want to know - ideally information you can act
> on - you might find that other people have successfully asked the same
> thing and could share from there.
>
> http://www.usabilitynet.org/tools/surveys.htm is also a good basic resource.
>
> Cheers, Mia
> (with my UX/usability hat on)
>
> --------------------------------------------
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> http://twitter.com/mia_out
>
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