Hi Lynda, We were faced with the same problem, but simply had to insist that it was impossible to have front-line PCs without generic log-ins. The damage to customer service would have been awful. You have to get a balance between IT security, which is a necessity we all accept, and the actual practicality of running a library service day to day. The result here is that in public areas staff log on to PCs generically (including the libraries phone/email Enquiry Centre) while all other back office PCs are logged onto using individual credentials. Your IT people will be able to keep front facing PCs with generic log-ons, it might just need senior managers to convince them of that. Kind regards, Andrew Andrew Scrogham Service Manager: Information and Digital Newcastle Libraries Adult and Culture Services Directorate City Library Tel: 0191 277 4150 Charles Avison Building Fax : 0191 277 4137 33 New Bridge Street West e-mail [log in to unmask]<mailto:[log in to unmask]> Newcastle upon Tyne. Web www.newcastle.gov.uk/libraries NE1 8AX Please note from April I will not be in the office on Mondays. Please contact Sharon Reeve on 0191 2774150 or email [log in to unmask] Business & IP Centre Newcastle<http://www.bipcnewcastle.co.uk/> For entrepreneurs and innovators: Free intellectual property and business information, one-to-one advice, workshop, events and networking. www.bipcnewcastle.co.uk<http://www.bipcnewcastle.co.uk> [log in to unmask]<mailto:[log in to unmask]> Find us on Twitter: @BIPCNewcastle<https://twitter.com/> I am currently reading 'Where I'm calling from' by Raymond Carver<http://www.amazon.co.uk/Where-Im-Calling-From-Selected/dp/1860460399/ref=sr_1_1?s=books&ie=UTF8&qid=1337858046&sr=1-1> Please consider the environment before printing this e-mail ________________________________ From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Lynda Bowler Sent: 30 May 2012 12:46 To: [log in to unmask] Subject: Shared access for branch staff Hi - for some time now we have used generic branch logins at libraries giving all staff working in the branch continuous access to LSMS, PN access control systems, Internet and email without the need to log in and out of the PC between users. We have just been told when we migrate to Windows 7, in order to comply with GCSX Code of Connection, this will no longer be an option. Some of our city centre libraries may have up to 12 staff sharing a resource on the enquiry pod so we are concerned individual user log in may affect the efficient delivery of services to customers. Does anyone have any advice/information on how to overcome this? Lynda Bowler Public Access and Web Officer (ITLO) Devon Libraries Great Moor House Bittern Road Sowton Exeter EX2 7NL ------------------------ Tel: 01392-385292 Fax: 01392-384316 e-mail: [log in to unmask] gmail:[log in to unmask] (urgent messages) www.devon.gov.uk/libraries<file:///\\www.devon.gov.uk\libraries> Find us on: Facebook<http://www.facebook.com/Devon.Libraries> Flickr<http://www.flickr.com/photos/devonlibraries/> Twitter<http://twitter.com/DevonLibraries> Twitter @devonlibraries Currently reading... The Hunger Games, by Suzanne Collins. What are you reading? -------------------------------------------------- Disclaimer<http://www.devon.gov.uk/email.shtml> THINK CARBON FOOTPRINT! - Do you really need to print this email? Save Paper - Save Money - Reduce Waste ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. All incoming and outgoing email contents are scanned to ensure they comply with Newcastle City Council's Email Policy. This footnote also confirms that this email message has been swept for the presence of computer viruses. City of Newcastle website:- http://www.newcastle.gov.uk Newcastle Schools website:- http://www.newcastle.gov.uk/education-and-learning/schools Directgov:- http://www.directgov.gov.uk **********************************************************************