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Dear Lis-pub-libs list members, Do you know enough about your online audiences? ========== On 19 June Creating Capacity www.creatingcapacity.org brings back *Understanding online audiences: A practical guide to gathering meaningful information*. This course is designed for anyone involved in, or considering undertaking, online audience research to gather data on users. This includes those developing user services; marketing staff; education and outreach teams; IT and website staff; and middle management. How will I benefit? ---------- In this session you will benefit from a session which develops your: * Understanding of the benefits of a coordinated approach to online audience research * Experience of developing online surveys, focus groups, user testing and web statistics analysis * Experience of producing a costed plan for online audience research against specific objectives * Options for reviewing next steps for finding out more and implementation Who is the trainer? ---------- Martin Bazley at www.martinbazley.com is our expert in the field. As Vice-Chair of DLNet With more than 10 years experience of developing, evaluating and project managing online learning resources and other digital technology you will be in safe hands. Martin spent 7 years as Internet Projects Manager in the Learning Unit at the Science Museum, London. He taught for 8 years in a range of schools and has many years experience as a project manager of digital projects. A participant in a previous course said, 'It was really interesting to see focus groups and observation practice and the usefulness of them - I'm sure I'll be able to put some of this info into practice!' What to do next ---------- The course takes place in central London and costs £155 plus VAT. Fees include all course materials, lunch, and 3 months post course support from Martin via email. Give the bookings hotline a ring to find out more about any Creating Capacity courses, To find out more about Online Audiences click http://bit.ly/UnderstandingOA, and to book on this course click http://bit.ly/UOA_book. It is there that you will be able to book, order an invoice, and / or pay for your session online. You will gain most from this course if you are able to bring your own lap-top. We look forward to seeing you in June. Best wishes, Henrietta Creating Capacity Tel: 07985 659425 Email: [log in to unmask] Web: www.creatingcapacity.org