OMG so a different story!! I am e-mailing
C&G now to see what they say because we are opening the papers!
Rachel Bothamley
Senior Examinations Officer
Tel 01522 876252 Fax 01522 876200
From:
The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Pearton, Charlotte
Sent: 24 May 2012 13:01
To:
[log in to unmask]
Subject: Re: C&G Functional
Skills
Hi Rachel
We have just had a response to our query
from our local contact:
Dear
Laura, and Charlotte
In
response to your email, and question raised over exam papers:
You can NOT open papers until 1hr before
the assessment. But can sit the group order (not individually) around 5 days
before the booked date and no later than 5 after.
What centres must do is check the Invigilation Certificate as soon as the
papers arrive. This states what papers are contained in that order envelope.
If any mistakes are made on the IC we resend the papers via customer relations.
If on opening it is packed incorrectly we email spare papers within mins of
taking the call.
Information provided by Chris Kirk Head
of Strategy
Hope
this provides clarification, the details will also be in a formal document
which is just waiting on publication.
Kind
regards
Charlotte Pearton
Examinations Manager
' 01223 418331
From:
Pearton, Charlotte
Sent: 23 May 2012 16:45
To: 'The FE Exams Network mailing
list'
Subject: RE: C&G Functional
Skills
Just to add….this is the message
we had from CGLI when we queried this issue in April:
Dispatch have
confirmed these papers cannot be opened in
advance – the tick on previous batches was an error.
Sorry for the
confusion
Kind regards
Escalations
& Enquiries Co-ordinator
Customer
Relations
City & Guilds – Believe you can
Charlotte Pearton
Examinations Manager
' 01223 418331
From:
The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Bothamley, Rachel
Sent: 23 May 2012 16:33
To: [log in to unmask]
Subject: Re: C&G Functional
Skills
Hi Charlotte,
Please find below the information that I
was sent from C&G.
With regards to the below it appears
that this delivery was mis-packed.
All of our on demand orders are double
checked by two separate team members before despatch, however as this is a
manual process this kind of error can occur. Despite this we manage to send out
between 20-40 thousand entries each month with 99.9% accuracy.
I would also add that
the centre is allowed to open functional skills exams before the date of the
exam to check the contents, this is a recent change. I would advise the
customer that it’s fine for them to open the packs upon receipt and let
us know of any discrepancies, we can usually deliver replacement materials
within 24 hours if required.
Please accept our apologies for any
inconvenience caused,
John
Distribution Support
City & Guilds
Rachel Bothamley
Senior Examinations Officer
Tel 01522 876252 Fax 01522 876200
From:
The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Pearton, Charlotte
Sent: 23 May 2012 16:05
To: [log in to unmask]
Subject: Re: C&G Functional
Skills
Hi
Do you have this ruling in writing
because it would be really helpful to us to open the papers early? Many
thanks.
Charlotte Pearton
Examinations Manager
' 01223 418331
From:
The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Bothamley, Rachel
Sent: 23 May 2012 15:55
To: [log in to unmask]
Subject: Re: C&G Functional
Skills
Hi,
We open the packs to check the version and
to also check the right papers are enclosed as we have had problems with the IC
saying one thing and the papers being totally different! C&G have
given permission for FS papers to be opened and checked upon receipt.
Many Thanks
Rachel
Rachel Bothamley
Senior Examinations Officer
Tel 01522 876252 Fax 01522 876200
From:
The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Pearton, Charlotte
Sent: 23 May 2012 15:49
To: [log in to unmask]
Subject: Re: C&G Functional
Skills
Hi
We have had exactly the opposite advice
from CGLI regarding this. We have been categorically told not to
open the papers in advance. The version is visible through the
packaging. There is information on the website where you download the
data files which tells you if an email is required for a particular version.
(Zip file entitled ‘centre email instructions’).
Charlotte Pearton
Examinations Manager
' 01223 418331
From:
The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Lorna Willmott
Sent: 23 May 2012 15:35
To: [log in to unmask]
Subject: Re: C&G Functional
Skills
Hi
We open papers in advance so we know
which files to download and whether emails need to be sent.
I’ve spoken to CG on several
occasions about the tick box on the front of the paper as the
‘don’t open until the day’ (or words to that effect) is
always ticked in error. They have told us to open the papers so that we
know which version of the files to use.
Regards
Lorna
From:
The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Cath Smith
Sent: 23 May 2012 15:29
To: [log in to unmask]
Subject: C&G Functional Skills
Hi
Can
I just check what others do with regard to FS ICT paper based, the tutor had
version H yesterday for one of her exams and on opening the paper found that an
email should have been sent to the students in advance. Do you open the papers
in advance to check for this sort of thing, if not how do you know to do it
advance who sends the email?
Regards
This message is sent in confidence for the addressee only. It may contain
confidential or sensitive information. The contents are not to be disclosed to
anyone other than the addressee. Unauthorised recipients are requested to
preserve this confidentiality and to advise us of any errors in transmission.
Thank you. Please note that the College reserves the right to monitor emails
for the business purposes contained in the Telecommunications (Lawful Business
Practice)(Interception of Communications) Regulations 2000, that is: to
establish the existence of facts relevant to the business of the College, to
investigate or detect unauthorised use of the systems; to maintain the
effective operation of the system; to detect any computer viruses; to check the
mailbox of any absent employee; or to prevent or detect a crime. To be able to
exercise these rights, the College must have made all reasonable attempts to
inform every person who may use the system that monitoring and interception may
take place. This College regards this notice to you as notification of such a
possibility.
This electronic message transmission
contains information that is deemed confidential or privileged by the sender.
The information is intended to be for the use of the individual or entity named
as recipient(s) above, only. If you are not the intended recipient, be aware
that any disclosure, copying, distribution or use of the contents of this
information is prohibited. If you have received this electronic transmission in
error, please notify us immediately by replying to the email or by telephoning
This electronic message transmission
contains information that is deemed confidential or privileged by the sender.
The information is intended to be for the use of the individual or entity named
as recipient(s) above, only. If you are not the intended recipient, be aware that
any disclosure, copying, distribution or use of the contents of this
information is prohibited. If you have received this electronic transmission in
error, please notify us immediately by replying to the email or by telephoning
This electronic message transmission contains
information that is deemed confidential or privileged by the sender. The
information is intended to be for the use of the individual or entity named as
recipient(s) above, only. If you are not the intended recipient, be aware that
any disclosure, copying, distribution or use of the contents of this
information is prohibited. If you have received this electronic transmission in
error, please notify us immediately by replying to the email or by telephoning