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I am currently in dispute with Virgin Media and Action on Hearing Loss (RNID) are involved.  It seems Virgin - and Sky have made corporate decisions not to offer subtitles on catch up and on demand services.  This is a complete fail in terms of understanding equality issues, being responsive to customer needs and interestingly very poor in terms of information management - subtitles allow searching of film by text!

Equality 101 "Reasonable adjustment is proportional to the size of the organisation being asked to make the adjustment!

And they think they know how to meet peoples' health and social care needs?
Clive Durdle

4 Toronto Road
Ilford
Essex
IG1 4RB

0208 554 5889
0794 198 8846
[log in to unmask]

http://clivedurdle.wordpress.com/about/
http://web.me.com/clivedurdle

On 06 Apr, 2012,at 02:18 PM, "Macfarlane, Alison" <[log in to unmask]> wrote:

________________________________________
From: Allyson Pollock [[log in to unmask]]
Sent: 04 April 2012 09:27
To: [log in to unmask]
Subject: Virgin London Marathon: corporate advertising....

Dear All
Many people running in the London Marathon are not aware that it is sponsored by VIRGIN and that Branson/ Virgin are currently being awarded very large NHS contracts for the care of the most vulnerable children with mental physical and learning difficulties and mental health problems across the country.
The Marathon would be a good opportunity to raise general awareness about Branson/ SERCO ATOS and stage protests both among runners and observers and get media publicity. Teeshirts, leaflets etc ....could local groups do this....???

Allyson
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****************************************************** Please note that if you press the 'Reply' button your message will go only to the sender of this message. If you want to reply to the whole list, use your mailer's 'Reply-to-All' button to send your message automatically to [log in to unmask] Disclaimer: The messages sent to this list are the views of the sender and cannot be assumed to be representative of the range of views held by subscribers to the Radical Statistics Group. To find out more about Radical Statistics and its aims and activities and read current and past issues of our newsletter you are invited to visit our web site www.radstats.org.uk. *******************************************************