If this means (and I may have read the last post wrong, please slap/correct me if necessary) contacting the psychologists manager I dont think this is necessarily the most practical way of expediting the report, it has been chased, it is not forthcoming so I think (in my humble opinion) that you should assume that you are not going to get it within a preferred time scale and go on what you already know. Not ideal but realistic I`m afraid.  Going to the psychologists manager may well be seen as adversarial as it smacks of "going over the head" of someone with a significant workload, and they are not obliged to respond to such requests for reports in the first place.  It may not facilitate a favourable result for anyone, not least the employee that you are trying to support.  
 
Actually I find that the people that can influence such situations in a positive way are the secretaries of the clinicians, it is them that plonk the files on the desk and control the throughput, maybe a call to Dr Bloggs secretary with an explanation that you are waiting for a report, you want to be able to give the best advice etc etc may miraculously take it to the top of the pile? Either way you have put in a considerable amount of effort into this already, really depends on how much more time you feel is worth investing.......
Date: Wed, 25 Apr 2012 17:38:14 +0100
From: [log in to unmask]
Subject: Re: [OCC-HEALTH] medical reports
To: [log in to unmask]

medical reports
Dear Justin
 
I think a call/letter to said staff members manager, enquiring nicely about said report might improve performance and help business whether NHS or not.  
 
This might be a widespread problem regarding this individual, and need to be managed.  I can see no reason why some wonderful staff members whether NHS or not can do this and others just make no effort, and get away with it.  Whether you get a report or not from this is still doubtful..... !
 
Joan
----- Original Message -----
From: [log in to unmask]" href="mailto:[log in to unmask]">Naylor, Sharon [HMPS]
To: [log in to unmask]" href="mailto:[log in to unmask]">[log in to unmask]
Sent: Wednesday, April 25, 2012 5:12 PM
Subject: Re: [OCC-HEALTH] medical reports

I know that the OH provider who deals with our pension scheme allows 90 days for reports to come back. If they are not back within that time then a report is generated without benefit of the medical report from the GP/ consultant/whoever, and this is reflected in the written report to management
 
Depends who the psychologist works for - if NHS they are not obliged to do any "non -NHS " work , and as your request is non NHS it may well go to the bottom of a large pile of such requests.
 
My opinion - I think 90 days is am ample amount of time to wait. I would do a report based on what you know, and adding the caveat that you requested further info but that this was not available at the time of writing your report, and that if you receive it in the future you may send in supplementary info. Be minded that your report should be based on your contemporaneous notes, and it is likely that these would not be considered contemporaneous after 3 months so likely where the 90 day thing comes in. It may be that you will want to see or at least cal the employee again to update them as to the situation and what you are going to say......
 
have to say that this non receipt of such reports is one of the reasons that I rarely request them,......

From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of Justin R Lewis
Sent: 25 April 2012 16:59
To: [log in to unmask]
Subject: [OCC-HEALTH] medical reports

Hi all,

I requested a report from a clinical psychologist regarding an employee in January, but despite 2 follow up letters, and trying to get the employee’s husband to chase, have not received a response. Can anyone advise me if 1) they are legally obliged to send a report if requested; and 2) what would a reasonable time frame be for a response.

Thanks

Justin

 


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