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Many thanks, I am yet to hear anything… Regards, Alan 0191 2004318 [log in to unmask] <mailto:[log in to unmask]> ________________________________ From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Bothamley, Rachel Sent: 18 April 2012 14:52 To: [log in to unmask] Subject: Re: The functional skills error Hi Alan, The e-mail was sent from our C&G Business Manager. Many Thanks Rachel Rachel Bothamley Senior Examinations Officer Lincoln College Tel 01522 876252 Fax 01522 876200 ________________________________ From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Alan Fenton Sent: 18 April 2012 14:49 To: [log in to unmask] Subject: Re: The functional skills error Hi Rachel, Who sent you those please? Regards, Alan Fenton Head of Exams RHH 210 Newcastle College 0191 2004318 [log in to unmask] ________________________________ From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Bothamley, Rachel Sent: 18 April 2012 14:46 To: [log in to unmask] Subject: Re: The functional skills error Hi All, We have just received the letters to issue to student who have had their certificate and one for those who have not received their certificate, along with a supporting statement from C&G. Rachel Rachel Bothamley Senior Examinations Officer Lincoln College Tel 01522 876252 Fax 01522 876200 ________________________________ From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Lynne Dennis Sent: 18 April 2012 13:37 To: [log in to unmask] Subject: Re: The functional skills error I’m not sure to be honest, either way then they’ve given us the wrong message. We want to move too, C&G are just generally not performing these days and it makes things a lot more difficult than they need to be. Lynne Dennis Examinations Manager East Riding College Direct dial: 01262 455028 (SMW) OCS contact: Lynne Dennis Switchboard: 0845 120 0037 Website: www.eastridingcollege.ac.uk From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Bothamley, Rachel Sent: 18 April 2012 13:34 To: [log in to unmask] Subject: Re: The functional skills error Hi Lynne, Many thanks for your response. We have had the spreadsheet too and luckily we have most of the certificates, just over 200 in total. Our Business Advisor wants to visit but we have said that we want to focus on sorting this out first and then we can meet. I was hoping the “toolkit” would have a letter in it that would explain the situation and apologise to the student. I thought the error only came to light very recently, surely we would have still received the February result, just maybe an incorrect one! It is all very worrying. We were already considering moving our FS to Edexcel and I think this looks more likely to happen now. Rachel Rachel Bothamley Senior Examinations Officer Lincoln College Tel 01522 876252 Fax 01522 876200 ________________________________ From: The FE Exams Network mailing list [mailto:[log in to unmask]] <mailto:%5bmailto:[log in to unmask]> On Behalf Of Lynne Dennis Sent: 18 April 2012 13:29 To: [log in to unmask] Subject: Re: The functional skills error We haven’t had anything yet other than a spreadsheet telling us which learners were affected and to track returned certificates (ours have all gone out already). Our Business Advisor said we would be getting a visit to apologise but its really the students who need apologising to. I would at least expect a letter which we could pass on explaining the error on C&G’s behalf. We’re missing quite a few results from February exams and our Business Advisor said this was because they were withholding results due to the error, but this wasn’t communicated to us. Plus as these results should have been with us in March, how long have they known about this error before Friday’s letter? Lynne Dennis Examinations Manager East Riding College Direct dial: 01262 455028 (SMW) OCS contact: Lynne Dennis Switchboard: 0845 120 0037 Website: www.eastridingcollege.ac.uk From: The FE Exams Network mailing list [mailto:[log in to unmask]] <mailto:%5bmailto:[log in to unmask]> On Behalf Of Bothamley, Rachel Sent: 18 April 2012 13:14 To: [log in to unmask] Subject: Re: The functional skills error Hi All, What support are you receiving from C&G to rectify this problem? We seem to be having communication from our Business Advisor but we haven’t yet received the “toolkit” that is supposed to help us. Our main concern is that we now have a lot of students to get in for a re-sit in May and then potentially if they need another re-sit there won’t be time before the end of term. We also have a large amount of students who haven’t yet received a FS result, some of these students sat the exam in February, is anyone else in this position? Many Thanks Rachel Rachel Bothamley Senior Examinations Officer Lincoln College Tel 01522 876252 Fax 01522 876200 ________________________________ From: The FE Exams Network mailing list [mailto:[log in to unmask]] <mailto:%5bmailto:[log in to unmask]> On Behalf Of Shirley Westall Sent: 18 April 2012 10:44 To: [log in to unmask] Subject: Re: The functional skills error We had certificates for ICT and have issued them to students. I can’t see students giving them back easily. Shirley Mrs Shirley Westall Examinations Manager New College New College Drive Swindon SN3 1AH T: 01793 732 876 M: 07815 828 323 F: 01793 496355 E: [log in to unmask] From: Duncan Buck [mailto:[log in to unmask]] <mailto:%5bmailto:[log in to unmask]> Sent: 18 April 2012 09:17 To: [log in to unmask] Subject: Re: The functional skills error Cath Mandy's advice is spot on - check Walled-Garden. However, C&G's default position is always "return the certificates" regardless of whether any have been issued so I wouldn't be surprised if none have. Regards Duncan Duncan Buck Exams Co-ordinator Herefordshire College of Technology DDI: 01432 365315 Int: x315 Group Email: [log in to unmask] >>> [log in to unmask] 18/04/2012 09:02 >>> Dear All I am beginning to lose my mind, with regard to City and Guilds FS error, we wouldn't have had certificates for just individual components would we? The lecturers and Senior Managers are hassling me over getting the certificates back as mentioned in the email from City and Guilds but surely we wouldn't have had any or have I indeed lost my mind! Regards Cath Smith Examinations Officer MIS/Exams Tel: 368 Fax: 01780 484301 Email: [log in to unmask] <http://www.stamford.acuk/> Drift Road, Stamford, Lincolnshire, PE9 1XA P Please think before you click 'reply all' P Please consider the environment - do you really need to print this email? This message is sent in confidence for the addressee only. It may contain confidential or sensitive information. The contents are not to be disclosed to anyone other than the addressee. Unauthorised recipients are requested to preserve this confidentiality and to advise us of any errors in transmission. Thank you. 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