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Alex,
We use 1st class for normal letters and small amounts of Restricted (ie most personal/sensitive personal data) information, but bump it up to double-enveloped (which is partly so the internal envelope can be protectively marked, but also to guard against the envelope splitting in transit) and Special Delivery for larger amounts such as case files/court papers/subject access requests. We use Special rather than Recorded because it's tracked; if a recorded letter doesn't arrive there isn't a way of finding out where it got to. Obviously Special is expensive, so we can't afford to send everything that way, but that has to be weighed against the damage which might be caused by losing very sensitive information.

I will send separately a table from the protective marking scheme.

Hilary

Hilary Lawrenson, Information Security Officer
South Yorkshire Probation Trust
Head Office, 45 Division Street, Sheffield, S1 4GE

Tel 0114 276 6911    Fax 0114 276 1967
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www.syprobation.gov.uk

"We protect the public and make our communities safer by reducing reoffending"


"Hodge, Alex DCR" <[log in to unmask]>
Sent by: This list is for those interested in Data Protection issues <[log in to unmask]>

05/04/2012 09:15
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[data-protection] Post procedures for sending out personal information





Dear all,
 
I’m interested in finding out what procedures your organisation has in place for sending out personal information and personal sensitive information by post.  For example, for those in local authorities, does your authority send letters to housing benefit claimants containing name, address, and financial details by hand delivery, first/second class post courier, or Royal Mail special delivery.
 
Also, I’m finding out whether any guidance on post is included in a protective marking scheme.
 
Any help would be very much appreciated.
 
Apologies for cross posting.
 
Kind regards,
 
Alex
 
Alex Hodge
Corporate Records Manager
 
Tel:  0151 443 3705  êFax:  0151 443 3780

Knowsley Council êComputer Centre êWestmorland  Road êHuyton êL36 9GL
 
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