It will very interesting to hear back about the ICO presentation.
I am busy wrestling with the effort and impact on visitor interaction
required to gain opt-in (browser settings might be a sufficient
opt-in/out mechanism for the majority of our EU partners, not us don't
forget)...
Is it worth an interrupted user experience and an intrusively dominant
'begging' button to gain stats on a much smaller self-selecting group of
users vs an admittedly more limited but comprehensive set of stats
offered by web log analysis?
Even if you go down the opt-in route, you will also have to use weblogs
anyway to be able to provide your big-picture webstats.
Nothing about this situation is ideal - either the visitor experience
will suffer, or our deep marketing analysis will.
John Benfield
Head of Digital Media
Royal Shakespeare Company
-----Original Message-----
From: Museums Computer Group [mailto:[log in to unmask]] On Behalf Of
Jon Pratty
Sent: 14 March 2012 08:54
To: [log in to unmask]
Subject: Re: [MCG] Cookies legislation: what are you doing? [Scanned]
James
A week or so ago I went to the Reading Room EC cookie law seminar in
Manchester which included a substantial presentation about the current
situtation by David Evans of the Information Commssioner's Office [ICO].
I'm currently writing up my notes and will put them on the list ASAP.
David has agreed [at my prompting] to take part in a GLAM seminar [which
could be within an MCG meeting] where he'll talk about current options
for meeting the new requirements. I'll liaise with MCG committee people
off-line to sort this out.
I'm just getting on a train, but will send some interim comments to your
questions whenm I'm in the office, shortly
All the best
Jon Pratty
Relationship Manager, Digital and Creative Economy Arts Council England
-----Original Message-----
From: Museums Computer Group [mailto:[log in to unmask]]On Behalf Of
James Morley
Sent: 14 March 2012 08:46
To: [log in to unmask]
Subject: Re: Cookies legislation: what are you doing?
I guess it's no surprise that someone had to resurface this discussion.
Sorry!
I wonder if anyone had seen an email circulating in the charity sector
that mentions Cookie Control by Civic - http://www.civicuk.com/home .
It's an overlay that sits in a corner of your pages with a statement and
links to your policy, but once users have accepted it, it doesn't ask
again (presumably by way of a cookie!). Take a look at
http://beta.suffolk.gov.uk/ for a trial implementation. Whether it's
through this, or using our own implementations, do people think that
this is a valid approach that satisfies both the legislation, and the
need to minimise any user impact? I have my own views, but I don't want
to pre-empt the debate.
The email also gives a link to the BBC's cookie section
http://www.bbc.co.uk/privacy/bbc-cookies-policy.shtml
For my part I am:
i) mid-way through a cookie audit of our site and sub-sites, which is
proving far more wide-reaching and cumbersome than I ever imagined (and
I have a good imagination!)
ii) wondering where the boundaries of our responsibilities go in terms
of third-party hosted microsites for example our shop, ticket sales,
online fund-raising etc. Most have our own branding and site
design/navigation, and therefore any differentiation to the end user
from our core site is
(hopefully) transparent. And most but not all run from a sub-domain of
kew.org. But to what extent might it be our legal responsibility, or
the suppliers of those white-label sites?
iii) wrestling with the issue of what defines an 'essential cookie'
iv) discovering that even the definition of what a cookie is can be
somewhat blurred (e.g. sessionids)
Anyone care to chip in with some sage advice?
Thanks, James
----------------------------------------------------------------------
James Morley [log in to unmask]
Website Manager Tel. +44 (0)20 8332 5759
Royal Botanic Gardens, Kew www.kew.org
-----------------------------------------------------------------------
________________________________________
From: Museums Computer Group [[log in to unmask]] On Behalf Of Diana
Erskine [[log in to unmask]]
Sent: 25 January 2012 09:31
To: [log in to unmask]
Subject: Re: Cookies legislation: what are you doing?
Hi all,
I don't know if this helps....
I am a Project Manager working at an agency who have actually been
working with the ICO to apply their own guidance to their own website
:-)
Its been an interesting project and with full analytics in place there
have been some very interesting findings - the drop out of people on the
homepage was higher than anticipated. As such we are currently working
on some solutions which alert people 'nicely' to the use of cookies.
We're actually doing a lunchtime seminar with the ICO speaking and with
our findings and recommendations on the 24th February in Manchester. If
anyone is interested email me on [log in to unmask] and I'll
get you a place :-)
Kindest regards,
Diana
-----Original Message-----
From: Museums Computer Group [mailto:[log in to unmask]] On Behalf Of
Matthew Cock
Sent: Wednesday, January 25, 2012 8:52 AM
To: [log in to unmask]
Subject: Re: Cookies legislation: what are you doing?
Thanks John. Precisely.And I assume that you are waiting until May 25
until you decide exactly what Tate's appetite for risk is?
Matthew
Head of Web | Department of Learning and Audiences | The British Museum
| www.britishmuseum.org Sent from Blackberry: 07971433841
----- Original Message -----
From: Museums Computer Group <[log in to unmask]>
To: [log in to unmask] <[log in to unmask]>
Sent: Tue Jan 24 20:25:48 2012
Subject: Re: Cookies legislation: what are you doing?
Hello
It's really about individual organisation's appetite for risk. The
latest guidance from the ICO (pdf at http://bit.ly/sMSUvk ) specifically
covers analytics cookies in the very last section. See below with my
emphasis using *'s.
John
We only use analytical cookies - if nobody consents that will seriously
restrict the amount of information we can get to improve and develop our
website
The Regulations do not distinguish between cookies used for analytical
activities and those used for other purposes. We do not consider
analytical cookies fall within the 'strictly necessary' exception
criteria. This means *in theory* websites need to tell people about
analytical cookies and gain their consent.
*In practice* we would expect you to provide clear information to users
about analytical cookies and take what steps you can to seek their
agreement. This is likely to involve making the argument to show users
why these cookies are useful. Although the Information Commissioner
cannot
*completely* exclude the possibility of formal action in any area, it is
*highly unlikely* that priority for any formal action would be given to
focusing on uses of cookies where there is a low level of intrusiveness
and risk of harm to individuals. *Provided clear information* is given
about their activities we are *highly unlikely* to prioritise first
party cookies used only for analytical purposes in any consideration of
regulatory action.
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