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And in 10 years time when Kiosks are becoming a less relevant means of delivering a service, it'll be: "I'll give you my kiosk receipt slip when you take it from my cold, dead printer!" says Marvin the Paranoid Kiosk, experiencing a pain down all the diodes in it's right side... (and *absolutely* no offence intended *whatsoever* to any staff of any Kiosk supplier who might have the same name...) It's all the same! JU -----Original Message----- From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Boswell, Robert Sent: 20 March 2012 11:07 To: [log in to unmask] Subject: Re: [LIS-PUB-LIBS] IT in the library Aye... Try telling that to t'young librarians of today... Robert Boswell Librarian Westminster Libraries Pimlico Library/Stock Team Work: 020 7641 4236 Mob: 07968292010 [log in to unmask] "I'll give you my date stamp when you take it from my cold, dead hands!" -----Original Message----- From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Frances Hendrix Sent: 20 March 2012 11:05 To: [log in to unmask] Subject: Re: IT in the library Sounds as if the game is up for many? f -----Original Message----- From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Ian Clark Sent: 20 March 2012 11:00 To: [log in to unmask] Subject: Re: IT in the library Judging by that and the failure in some places to support National Libraries Day, it seems like staff morale is way down on the list of concerns for some... But, I will not be tempted into a rant... Ian Clark Library Systems Officer, Augustine House, Canterbury Christ Church University Email: [log in to unmask] Tel. 01227 767700 ext 3141 -----Original Message----- From: Wylie, Alan [mailto:[log in to unmask]] Sent: 20 March 2012 10:58 To: [log in to unmask] Subject: Re: IT in the library Also what message does Merton Libraries getting an LGC award send out, that if you slash the library budget by 40%, cut staff and 'employ' 450 volunteers to take on roles and responsibilities once done by paid library staff then you'll be rewarded for it! Hardly a morale booster or an incentive to join the profession is it? Alan Wylie Islington -----Original Message----- From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Frances Hendrix Sent: 20 March 2012 10:48 To: [log in to unmask] Subject: Re: IT in the library Spot on Rant away -----Original Message----- From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Ian Clark Sent: 20 March 2012 10:42 To: [log in to unmask] Subject: Re: IT in the library Yes, agree. Again, I think this comes back to failure of management to address the fundamentals of the library service. There seems to be a degree of clarity of the role of the profession lower down the chain, but some (emphasis on the 'some') at the top seem to be afflicted by muddled thinking and a will to bend to political demands. I can feel myself veering off into a rant... ;) Ian Clark Library Systems Officer, Augustine House, Canterbury Christ Church University Email: [log in to unmask] Tel. 01227 767700 ext 3141 -----Original Message----- From: Wylie, Alan [mailto:[log in to unmask]] Sent: 20 March 2012 10:33 To: [log in to unmask] Subject: Re: IT in the library Yes we should be embracing new technologies and using them to push our profession onwards and upwards, I don't think there's any disagreement on that! However due to the savage staffing cuts across the service, staff are being asked to do more and more with less and less and that includes taking on the role of career adviser, legal adviser, consumer champion, advocate, IT expert etc. Front line staff often don't get adequate training or support and are unclear about boundaries and roles! Practically should they really be expected to sit for half an hour with a user helping them to buy something from amazon or an air plane ticket when they are struggling to keep the basic statutory service afloat? More clarity on roles, responsibilities and expectations is needed urgently? Alan Wylie Librarian Islington These are my own views and do not represent those of my authority. -----Original Message----- From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Ian Clark Sent: 20 March 2012 10:20 To: [log in to unmask] Subject: Re: IT in the library Yes, I don't think Amanda was suggesting that she resented it. I have encountered staff that do though (mainly due to lack of confidence in their own skills to be honest). Think this boils down to failings that go back several years. That these failings are still evident now is rather depressing. Ian Clark Library Systems Officer, Augustine House, Canterbury Christ Church University Email: [log in to unmask] Tel. 01227 767700 ext 3141 -----Original Message----- From: Phil Jones [mailto:[log in to unmask]] Sent: 20 March 2012 10:14 To: [log in to unmask] Subject: Re: IT in the library With all due respect, if Amanda didn't ask the question then we wouldn't be discussing it. Plus she never said she resented it herself, she asked whether other people did. It's a fair question in my opinion. Phil Jones This e-mail is intended for the addressee only. If you have received it in error, please contact the sender and delete the material from your computer. Please be aware that information in this email may be confidential, legally privileged and/or copyright protected. This e-mail is intended for the addressee only. If you have received it in error, please contact the sender and delete the material from your computer. 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