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Hi Andrew - 

thanks for your suggestion.  Unfortunately, I've tried doing that (pasting into notepad and then into Word)  and it doesn't work for us. The links do seem to work OK in our VLE though.

Another thing I've  tried is changing the settings in Word for web linking so links aren't updated on save (this means they are absolute rather than relative, I think) - but this didn't work either!

I did wonder if it was related to authentication in any way - we use Athens to authenticate, so I don't know if the problem exists with other authentication methods?

Thanks for the replies so far,

Sarah


-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Andrew Welshman
Sent: 09 March 2012 11:55
To: [log in to unmask]
Subject: Re: [lis-e-resources] Ebook linking problems in Word

We have a similar Dawsonera linking issue on our VLE recently and found it is good practice to paste links into notepad/textpad first to remote any surreptitious coding that Word or other medium might add.

Not sure about then pasting back to Word but you could experiment!

Regards,

Andrew  


Andrew Welshman
Digital Library Manager,
Rm L504,
Newsam Library and Archives,
Institute of Education,
20 Bedford Way,
London
WC1H 0AL
Tel: +44-(0)20-7612 6490
Fax: +44-(0)20-7612 6093
mailto:[log in to unmask]
www.ioe.ac.uk/is
~~~~~~~~~~~~~~~~~~~~~~~~~ 


-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Sarah Lowe
Sent: 09 March 2012 11:46
To: [log in to unmask]
Subject: Re: [lis-e-resources] Ebook linking problems in Word

Yes, we have experienced this with Dawsonera deep-links.  Couldn't get to the bottom of the problem though so would be very interested in a solution if one is out there.

Sarah Lowe | Electronic Resources Co-ordinator | University of Brighton, UK | T: +44 (0)1273 642796 | E: [log in to unmask]

-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Halliday, Sarah
Sent: 09 March 2012 11:36
To: [log in to unmask]
Subject: [lis-e-resources] Ebook linking problems in Word

Hello,

We're having problems with links to some of our ebooks in Word documents.  Title or chapter level URL links for DawsonEra will work fine if pasted directly into the browser address bar or from a pdf or an email, but in a Word document they go to the DawsonEra home page rather than the specific resource.  The problem seems to have started when we upgraded to Windows 7 and Word 2010.

Has anyone experienced a similar issue? Can you suggest a solution?

Thanks!

Sarah

Sarah Halliday
Knowledge Consultant (Information Management) University of Hertfordshire [log in to unmask]<mailto:[log in to unmask]>

lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn

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This email has been scanned by MessageLabs' Email Security System on behalf of the University of Brighton.
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lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn

lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn

lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn