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Hi Rachel, I suspect it may be something to do with the proxy configuration at Bedfordshire, going by the error message and the fact that Brunel and De Montfort can get in OK. I recommend you have a chat with your proxy administrators. (I can't test it myself I'm afraid, because my home organisation is not a subscriber to the Xplore service). Cheers, Sara Hopkins UK federation support team On 15/03/2012 10:29, Rachel Oldridge wrote: > We're getting an error when we try to get into Xplore by proxy or by Shibboleth: > <head><title>502 Bad Gateway</title></head><body><h1>502 Bad Gateway</h1>Connection to remote host returned error 14. Is anyone else having this problem? Regards, > > > > Rachel Oldridge > Digital Resource Manager > University of Bedfordshire > 01582 743309 > > lis-e-resources is a UKSG list - http://www.uksg.org/serials > UKSG groups also available on Facebook and LinkedIn > -- Sara Hopkins Support Team UK Access Management Federation for Education and Research web: http://www.ukfederation.org.uk/ The University of Edinburgh is a charitable body, registered in Scotland, with registration number SC005336. lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn