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One of the exams assistants here held on the phone for 20 minutes and eventually got to speak to someone at City and Guilds, they were very evasive as to how long it would take them to fix it but said it would be at least 2 hours. From past experience that probably translates to all day.

It is so frustrating as we had a huge number of tests booked for today, I just wish that the powers that be here and at other Colleges ditched City and Guilds completely.

 

Keep smiling!!

 

From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Martin Laverick
Sent: 20 March 2012 11:38
To: [log in to unmask]
Subject: Re: E-volve - Hairdressers at 11 O'clock!

 

Thank you, Cath. 

 

I’d be interested to know how you knew as we just get cut off on the helpline.

 

We have another set of hairdressers at Midday as well.  I guess we can all guess why this happens at the end of term.  It is just so frustrating.

 

Not a good day for the team generally – 84 beauticians doing several re-sits in the Hall – I’m thinking of doing the Door Supervisors Physical Intervention practical at the same time in future because it definitely felt like a Saturday night at one stage.

 

Martin Laverick

 

Head of Division, Examinations Manager

 

Harlow College, Velizy Avenue, Harlow CM20 3LH

Telephone (01279) 868238


From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Cath Smith
Sent: 20 March 2012 11:23
To: [log in to unmask]
Subject: Re: E-volve - Hairdressers at 11 O'clock!

 

It is nationwide and the likely fix will not be for at least 2 hours

 

From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Martin Laverick
Sent: 20 March 2012 11:21
To: [log in to unmask]
Subject: E-volve - Hairdressers at 11 O'clock!

 

Is it just us or is anyone else having problems with online tests this morning? 

 

There was some reference to the Surpass Server and before I shout at our IT team I need to know that it’s just us.

 

Thanks.

 

Martin Laverick

 

Head of Division, Examinations Manager

 

Harlow College, Velizy Avenue, Harlow CM20 3LH

Telephone (01279) 868238

 

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