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Before we're running out of time, I'd quickly like to throw some topics into the open that - I think - we haven't touch on so far:
Who do you think is best placed to use social media for their organisation (cataloguers vs frontfacing staff)? If most of us aren't involved in any organisational SM accounts, would we want to? And if so, how could we sell this to our managers (#hvcat)? If you have tried/done it what DID you do?
Thanks, Esther