All is not lost re the cat Assuming that the vet's bill has been paid by a living individual (e.g. It has not put it down as a business expense), and there were to be a subject access request, would the obligation to make the personal data "intelligible" include the provision of fuller details of what the vet's procedures and what he is charging for? If the cat died as a result of negligence, then of course there are other avenues! I don't know how the insurance industry works, but surely they need details of any claim. C From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Broom, Doreen Sent: 14 February 2012 08:54 To: [log in to unmask] Subject: Re: [data-protection] My Cat's Got No Nose Hi - I was going to say that we had a request for a kitten's information which we answered under FOISA. However, the vet is obviously not a public authority under the Act so I understand the predicament. Not sure which venue she could go down other than put in a complaint to the Royal College of Veterinary Surgeons? Doreen _____ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving messages please send to the list owner [log in to unmask] Full help Desk - please email [log in to unmask] describing your needs To receive these emails in HTML format send the command: SET data-protection HTML to [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^