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Hi Gary, We have been using Google Analytics with Bb for about 8 months now. The traffic information has been really useful as it reveals the patterns in access which has enabled us to schedule our maintenance in the lowest traffic times. The browser information has also been very helpful to get an idea of what our users are choosing both on and off campus, particularly when specific browsers are known to cause issues. Using filters we are able to drill down to specific tools and courses which has also been very revealing although so far most of the information has been used to inform IT and policy decisions rather than specific lecturers and courses. If you have the community system it's also nice to see which how much each tab is being hit, along with average load times and average viewing times. Access to the tool is currently held within our LT team and we make monthly summary reports as well on demand reports. Academics currently don't have access to GA. Information on embedding GA in each Bb page: http://discussions.blackboard.com/forums/t/43375.aspx Kind regards, Tim Tim Galling Learning Technologist Bournemouth University Email: [log in to unmask] -----Original Message----- From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of CLAY Gary M Sent: 17 February 2012 11:08 To: [log in to unmask] Subject: Using Google Analytics with Blackboard Does anyone have experiences they would like to share, useful pointers, etc around using Google analytics with their Bb service? I am interested in thought either from the server / housekeeping side as well as from a more pedagogic angle. --------------------------------------------------------- Gary Clay Learning Development Manager Learning Development and Innovation Staffordshire University Beaconside Campus Stafford ST18 0AD Telephone +44 (0) 1785 353648 e-mail [log in to unmask] The information in this email is confidential and is intended solely for the addressee. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, except for the purpose of delivery to the addressee, is prohibited and may be unlawful. Kindly notify the sender and delete the message and any attachment from your computer. This email is intended only for the person to whom it is addressed and may contain confidential information. If you have received this email in error, please notify the sender and delete this email, which must not be copied, distributed or disclosed to any other person. Any views or opinions presented are solely those of the author and do not necessarily represent those of Bournemouth University or its subsidiary companies. Nor can any contract be formed on behalf of the University or its subsidiary companies via email.