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A good opportunity to tell people about Lab Tests Online UK. Jonathan On 14 Feb 2012, at 16:16, Jonathan Kay wrote: > http://www.cqc.org.uk/sites/default/files/media/documents/national_summary_op11_0.pdf > > "Tests and Treatment > Fewer outpatients had any tests, such as x-rays, scans or blood tests, done when they last visited the outpatients department, (50% compared with 61% in 2009). Again, this could be a reflection of there being fewer respondents who responded to the survey attending for the first time, as 60% of first time attendees had tests or treatment compared with 58% of repeat attendees. > Of those who did have tests in 2011, 7% felt that the member of staff did not explain why they needed the tests in a way that they could understand. A further 18% were not told how they would find out the results of their tests. > The proportion of all outpatients who felt that the results of their tests were not explained in a way that they could understand has increased from 9% in 2009 to 11% in 2011. A higher proportion of respondents who were first time attendees than repeat attendees to the outpatients department felt that a member of staff explained their results in a way that they could ‘definitely’ understand (64% and 60% respectively). > The proportion of those who were never told the results of their tests has not changed since 2009 and remains at 5%." > > Jonathan ------ACB discussion List Information-------- This is an open discussion list for the academic and clinical community working in clinical biochemistry. Please note, archived messages are public and can be viewed via the internet. Views expressed are those of the individual and they are responsible for all message content. ACB Web Site http://www.acb.org.uk Green Laboratories Work http://www.laboratorymedicine.nhs.uk List Archives http://www.jiscmail.ac.uk/lists/ACB-CLIN-CHEM-GEN.html List Instructions (How to leave etc.) http://www.jiscmail.ac.uk/