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** Apologies for cross-posting ** UKSG are pleased to offer the second in our series of usage statistics seminars: UKSG Usage Statistics for Decision Making Thursday 2 February 2012, London This one-day seminar from UKSG follows on from the UKSG Usage Statistics Training Seminar, which has now been running successfully for several years. Course summary/why you should attend Libraries have access to more data than ever before about the way that their electronic resources are being used by readers, and advances in standardisation led by the COUNTER initiative are making these more accessible and reliable as a basis for decision making. At the same time, public sector institutions are being asked to make extremely difficult choices about priorities for spending. Although this presents huge challenges, it can also be an impetus to change the ways in which services are provided. This seminar offers invaluable background information on how usage statistics are collated and what they do and do not measure, as well as case studies demonstrating how statistics are informing the decision-making process in real life, and gives delegates the chance to share their own experiences, positive and negative, with using statistics for decision making. Course level and previous knowledge required This course is at intermediate/advanced level and is aimed at those who already have some experience of gathering usage statistics. It will be of particular interest to librarians and library managers working in the further and higher education sector but may also be of interest to those working in other areas of the scholarly information industry. Please note: We also highly recommend the UKSG Usage Statistics Training Seminar, a practical workshop on gathering and manipulating usage statistics which is run twice a year. Learning objectives Delegates will: * learn about how usage statistics are created and what they actually measure * learn about practical ways in which e-journal and e-book usage statistics have been used by staff in university libraries to inform decision-making processes * discuss their own experiences of gathering and manipulating usage statistics in order to make financial, management and service decisions. PROGRAMME 10.00 Registration and coffee 10.20 Welcome and introduction by the Chair and UKSG representative Kate Price, Head of E-Strategy & Resources, University of Surrey 10.30 What do usage statistics actually measure and what should libraries watch out for? Sonja Lendi, Usage Research Manager, Elsevier BV 11.10 Apples, oranges and other unfair comparisons: ensuring decisions are based on reliable information Kate Price, Head of E-Strategy & Resources, University of Surrey 11.50 Break 12.10 Panel discussion 12.30 Lunch 13.30 Evaluating the Big Deal: what metrics matter? Selena Killick, Library Quality Officer, Cranfield University 14.10 IReL: the place of usage statistics in making difficult decisions Arlene Healy, Sub-Librarian, Digital Systems and Services, Trinity College Library Dublin 14.50 Tea 15.10 Panel discussion 15.30 Open forum Delegates are invited to speak about issues and challenges they have encountered with usage statistics and to share ideas with fellow practitioners. Comments are welcome on the day but, to make this forum more effective, delegates are invited to submit their questions/issues to the panel via the UKSG Administrator at the time of booking. 16.00 Feedback and evaluation forms 16.15 Close of seminar Fee (includes refreshments and lunch) UKSG members £175.00 + £35.00 VAT [20%] (total £210.00) Non-members £225.00 + £45.00 VAT [20%] (total £270.00) Venue The Institute of Materials, Minerals and Mining, London, SW1 How to book Please book via the UKSG website – www.uksg.org/event/usdecisionmaking020212 – or contact me as below. Venue location details will be sent with confirmation of booking. Cancellations By Wednesday 25 January 2012 Full refund From Thursday 26 January 2012 No refund NB: UK Serials Group reserves the right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies. Karen Sadler Administrator UKSG Tel. +44 (0)1865 310834 Fax. +44(0)1865 310834 www.uksg.org UK Serials Association trading as United Kingdom Serials Group A company registered in England and limited by guarantee Company Number: 4145775 Registered Charity Number: 1093946 Registered office: Bowman & Hillier Building, The Old Brewery, Priory Lane, Burford, Oxon OX18 4SG