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**Apologies for cross posting** How to make Google behave: techniques for better results : Karen Blakeman Venue: Room LG04, Learning Centre, University of Birmingham, Edgbaston, Birmingham (Map: http://bit.ly/vXl6no) Date: Wednesday, 8 February, 2012 - 09:30 - 16:30 Course Outline: Having problems with Google? Fed up with it ignoring your search terms and giving you something completely different? Or confused by irrelevant tweets from complete strangers appearing in your results? Personalisation, localisation, social networks and semantic search are all being used by Google in an attempt to improve relevance but it can all go horribly wrong. Austria suddenly becomes Australia and Google decides that coots are really lions! Nevertheless, just one really good result in the top five is often enough to persuade us to return to Google again and again. There are many tricks we can use to make Google return better results and this workshop will look in detail at the options that are currently available to us. You will have ample opportunity to experiment and try out the techniques for yourself and Karen will be on hand to help and advise you. Exercises are provided to help you test out the search features but you are free to explore and try out searches of your own. Costs (including lunch and refreshments): UKeiG members £180 + VAT at the current rate; others £220 + VAT at the current rate For more information or to make a booking please visit: http://bit.ly/vLqXEl Contact Visit our website at www.ukeig.org.uk or contact Christine Baker Piglet Cottage Redmire Leyburn North Yorkshire DL8 4EH Tel & Fax: 01969 625751 Email: [log in to unmask] Bookings UKeiG accepts firm bookings by post, fax, email and through the UKeiG Web site. All fees are payable in full prior to the date of the course. Cancellations received less than 7 working days before the start of the course will be subject to the full fee. For non-attendance at a course there will be no refunds and the full fee will be payable. Substitutions may be made at any time without additional cost. UKeiG reserves the right to cancel a course if insufficient bookings have been received. Delegates will be offered an alternative date or a full refund of the course fee. UKeiG reserves the right to make changes to the programme. UKeiG will not be liable for any consequential loss of travel or accommodation fees due to cancellation of the course. A cancellation fee of £25.00 + VAT is payable. Please specify any special dietary requirements. UKeiG has the CILIP Seal of Recognition, which recognises high standards in the content and relevance of training courses. See http://www.cilip.org.uk/qualificationschartership/seal/ <http://www.cilip.org.uk/qualificationschartership/seal/> for details UKeiG is a Special Interest Group of CILIP: the Chartered Institute of Library and Information Professionals. 7 Ridgmount Street, London, WC1E 7AE. Registered Charity No. 313014. Visit our web site: http://www.ukeig.org.uk <http://www.ukeig.org.uk/> This e-mail and any attachments are confidential and may contain personal views which are not the views of Oxford Innovation Ltd or UKeiG unless specifically stated. If you have received it in error, please notify the sender immediately and then delete it from your system.