How Brent cleaned up its data | Guardian Government Computing | Guardian Professional
For five years Tony Ellis worked in a housing office where clients
provided information, only to have to walk half a mile to the finance
department and repeat it. The experience gave him an insight into the
problems caused by poor information governance.
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Source: http://www.guardian.co.uk/government-computing-network/2011/oct/31/brent-client-index?newsfeed=true
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