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Thank you all for your quick responses! :)

In answer to your question Jeremy, yes I do mean that the skew is statistically significant. Thank you for pointing that out...(what a rookie mistake for me to make, hahah).
I'm going to have a go at shifting all of the response options, like in the example about the doctor, readministering the questionnaire, and then rerunning the analysis...I think this is a legitimate move but if anyone else has any words of advice, please let me know! If the items are still skewed once I've rewritten them, you'll hear from me again (either by email or simply because the sound of my weeping will be audible for miles)

Sandi








From: Dan Holman <[log in to unmask]>
To: [log in to unmask]
Sent: Thursday, 10 November 2011, 14:56
Subject: Re: Scale Construction

Do you have examples of some of the question wordings?  Maybe we could think of ways to re word them to get a wider range of answers.
Dan