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Don, I agree. I think that a radical transformation of design education is coming soon or there will be no design profession in the West. Rob Curedale ..................................................................... email: [log in to unmask] url: www.curedale.com address: PO Box 1153 Topanga CA 90290 USA cell: 616.405.8074 skype: rob.curedale profile: http://tiny.cc/92p9t twitter: @designresearch ..................................................................... On Tue, Nov 22, 2011 at 7:33 AM, Don Norman <[log in to unmask]> wrote: > A quick response to Terry > > 1. Terry puts far too much emphasis on so-called "design decisions" > made by software. I don't know what planet Terry resides on (somewhat > south of Australia?), but I don't see that kind of intelligence, real > or artificial, in the computer programs used by most practicing > designers. > > 2. Terry says we ought to train people to design the programs. Um, we > already do. Where has Terry been living? In my world, which is Silicon > Valley, design programs are designed with the aid of User Experience > (UX) folks, who do study how stuff is used and do contribute to the > development of the programs. Now, the fact that UX people are mostly > educated in departments of computer science and in HCI (Human-Computer > interaction) classes rather than design schools does not change the > fact that there is training and experience on how to do good > human-centered design. > > The fact that design schools play only a small role in the training of > U professionals says a lot about design schools, but not about the > perceived inadequacies of the computer programs. I see no evidence > that design-school trained designers would do a better job than the > existing UX people. > > Don