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Fiona I agree with everything you say. The launch of our eBooks service generated the highest number of unsolicited emails of praise we have ever received. We experienced a month on month increase in our eBook issues. However, I am totally frustrated by the restrictions we are having to work under and the public find the restrictions very galling. Probably that came through overly in my message! David Tanner North Yorkshire From: Marriott, Fiona [mailto:[log in to unmask]] Sent: 03 November 2011 11:01 To: David Tanner; [log in to unmask] Subject: RE: Amazon launch eBook lending service in US I know I may be coming across as Pollyanna, and I agree we have to look to the long term. The new SCL eBook group is hoping to start a dialogue again with publishers, and to raise the profile of eBook lending nationally. There was a meeting on Tuesday in Bromley, which I know more people would have liked to have attended, but we will make information from the meeting available and keep people up to date with any progress or actions. As far as we understand it, Overdrive Kindle compatibility is heading our way, although there is no "official confirmation" of this, or a date, but for Overdrive customers this may help with sustainability in the medium term. For us, the backlist is proving almost as popular as the newer titles, but I recognise that this is not going to be sustainable in the long term. I just feel we are in danger of coming across as totally negative about our eBook services, when many of us are experiencing real growth in this area and a real appreciation of the service from our customers. From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of David Tanner Sent: 03 November 2011 10:50 To: [log in to unmask] Subject: Re: Amazon launch eBook lending service in US The threat isn't immediate, its long term. If you are using a Kindle now you probably don't borrow much from the public library anyway. However, as eBooks gather momentum in the general marketplace, and if publishers continue to restrict our purchasing of titles, that is where the damage will be done. Until we are given access to purchase and loan all eBooks the future looks very uncertain for this aspect of our business. I am in danger of repeating myself but it's worth re stating. In over a year of providing an eBook service we have been unable to satisfy a single suggestion for purchase. Every title suggested has been unavailable. David Tanner North Yorkshire From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Marriott, Fiona Sent: 03 November 2011 10:39 To: [log in to unmask] Subject: Re: Amazon launch ebook lending service in US It's along the lines I expected - Amazon weren't going to offer wide ranging access to their holdings, as it risked killing their own sales. On this basis, public libraries still have an offer that is unique, and we need to shout about it! Fiona Marriott Adult Services Manager Luton Libraries From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Ken Chad Sent: 03 November 2011 09:42 To: [log in to unmask] Subject: Amazon launch ebook lending service in US Amazon has launched its ebook lending service. The US launch is today..no info yet on a UK launch. A link to a Wall Street Journal piece with info about the service and comment from a publisher and a librarian is on the Local Government Library Technology (LGLibTech) wiki https://lglibtech.wikispaces.com/E-Books Ken Ken Chad Consulting Ltd Tel +44 (0)7788 727 845. Email: [log in to unmask]<mailto:[log in to unmask]> www.kenchadconsulting.com<http://www.kenchadconsulting.com/> Skype: kenchadconsulting Twitter: @KenChad Open Library Systems Specifications: http://libtechrfp.wikispaces.com<http://libtechrfp.wikispaces.com/> IMPORTANT: Luton Cultural Services Trust routinely monitors the content of e-mail sent and received by its e-mail systems, to ensure compliance with its policies and procedures. E-mails that contain encrypted material, program files, are obscene, inflammatory, criminal, offensive, in breach of copyright or contain a virus or threat to Trusts`s computer systems may be intercepted and/or deleted. Internet communications are not secure. 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North Yorkshire County Council. IMPORTANT: Luton Cultural Services Trust routinely monitors the content of e-mail sent and received by its e-mail systems, to ensure compliance with its policies and procedures. E-mails that contain encrypted material, program files, are obscene, inflammatory, criminal, offensive, in breach of copyright or contain a virus or threat to Trusts`s computer systems may be intercepted and/or deleted. Internet communications are not secure. The Trust is not responsible for any changes made to the message after it has been sent. This message is intended only for the addressee. Any unauthorised copying or distribution may be unlawful. If you are not the intended recipient, please notify the sender at Luton Cultural Services Trust HQ, Luton Central Library, St George's Street, Luton, LU1 2NG, tel: 01582 547470 or by using the reply option to this e-mail. Then delete this message from your system. Access your county council services online 24 hours a day, 7 days a week at www.northyorks.gov.uk. WARNING Any opinions or statements expressed in this e-mail are those of the individual and not necessarily those of North Yorkshire County Council. This e-mail and any files transmitted with it are confidential and solely for the use of the intended recipient. If you receive this in error, please do not disclose any information to anyone, notify the sender at the above address and then destroy all copies. North Yorkshire County Council’s computer systems and communications may be monitored to ensure effective operation of the system and for other lawful purposes. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation. Although we have endeavoured to ensure that this e-mail and any attachments are free from any virus we would advise you to take any necessary steps to ensure that they are actually virus free. If you receive an automatic response stating that the recipient is away from the office and you wish to request information under either the Freedom of Information Act, the Data Protection Act or the Environmental Information Regulations please forward your request by e-mail to the Data Management Team ([log in to unmask]) who will process your request. North Yorkshire County Council.