Amy Section 29(3) is not an access regime as say Section 7 is and there is no provision for charging. Likewise there's nothing to say they can't either. It's a mechanism which can be used to allow disclosure. It is a organisational decision as to whether they disclose and it sounds like their policy is to charge for requests made citing these provisions. Is there anything to stop them making an admin charge - not that I can see - happy to be corrected? But unless they informed you of this at the outset and you accepted I don't believe they can pursue payment. Jane Holden Corporate Services Officer Legal Services Barrow-in-Furness Borough Council Town Hall, Duke Street Barrow-in-Furness Cumbria LA14 2LD Tel: 01229 876452 Fax: 01229 876515 ________________________________ From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Jaines, Amy Sent: 04 November 2011 10:19 To: [log in to unmask] Subject: [data-protection] Can private companies charge for complying with S.29(3) requests? Morning All, Our Fraud Investigation Team sent a Section 29(3) Request for information to a local letting agency for some information about one of their former tenants, who is currently subject to investigation for potential benefit offences. The letting agency have complied with the request but have invoiced us for the information. Can they do this? I am not aware of any part of DPA legislation that allows for making a charge for information, unless it is for an SAR and even then the maximum charge is £10 and the invoice they have sent us exceeds this amount by quite a lot?? Regards, Amy Jaines - Information Governance Officer Information Management East Lindsey District Council, Room 158, Tedder Hall, Manby Park, Manby Louth, Lincolnshire, LN11 8UP Tel: 01507 329413 ext. 506 E: [log in to unmask] <mailto:[log in to unmask]> Website: www.e-lindsey.gov.uk <http://www.e-lindsey.gov.uk/> Facebook: www.e-lindsey.gov.uk/facebook Twitter: www.e-lindsey.gov.uk/twitter 'Lincolnshire's Coastal District' Market shopping in East Lindsey <http://www.e-lindsey.gov.uk/Markets/> This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. This communication may contain confidential material. 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