**Apologies for cross posting**

Personal presence, communication and networking skills: get your message across and sell your ideas: Lesley Robinson

Venue: CILIP Headquarters, London

Google Map of venue location: http://bit.ly/rqi7uN

Date: Thursday, 17 November, 2011 - 09:30 - 16:30

Course Outline: Often, it’s not about what you say or do, but how you say and do it. Whether you are developing new ways of working, introducing new ideas and concepts, delivering a business case or even leading a key meeting, you need to make yourself heard and understood. The power of your message can get lost in the way you communicate. This course will help you to understand the impact you have on people, learn effective ways of communicating and understand the skills needed to build a valuable network of people within and outside the organisation.

The session will include:

• Defining what personal presence is and how to make best use of it
• Understanding the different ways of communicating and how to choose the most effective way for your purpose
• Looking at the barriers to good communication
• Building a powerful network internally
• Practicing a range of networking skills to give you confidence in any situation
• Finding the best way to sell your ideas and having an impact
• Dealing with difficult situations

Who should attend: This course is aimed at information professionals in middle and senior management positions across all sectors who wish to increase the power of their communication skills and get results. The course will enable people to:

• Discover new tools and techniques for communicating effectively
• Reduce the fear of networking, especially with senior people
• Have the confidence to lead meetings, facilitate groups and give powerful presentations
• Identify and build valuable networks which will support them in their work

The course will be a very practical and interactive experience to enable the participants to experiment with some of the techniques discussed.

Course Presenter: Lesley Robinson

Lesley set up Lesley Robinson Consultancy Services in 1999, specialising in advising companies on information and knowledge strategies, general information management issues, the marketing and development of information services and the coaching of information teams. Lesley is a qualified information professional and also has an MBA from Cranfield Business School in the UK. Her previous career has been in consultancy and recruitment within the information industry, as well as general strategy consultancy. She has worked for organisations such as Bain and Company, KPMG, TFPL and FT.com.

Lesley is an active writer, trainer and speaker within the information world. She offers a variety of training courses for information professionals and researchers, both bespoke and pubic, on topics such as networking, presentation skills and service marketing. Lesley speaks regularly at conferences in the UK and USA on information industry trends and writes a wide range of articles about information and knowledge issues. http://www.lesleyrobinson.co.uk

Costs (including lunch and refreshments): UKeiG members £160 + VAT at the current rate; others £200 + VAT at the current rate

Pdf Booking Form: http://www.ukeig.org.uk/sites/default/files/Personal presence flyer.pdf

Online Booking

For online bookings please take note of the Course Booking Reference and complete the Online Event Booking Form: http://www.ukeig.org.uk/content/event-booking

Booking Form

You can complete a PDF booking form for this course and return it no later than seven days before the course date.

Christine Baker
Piglet Cottage
Redmire
Leyburn
North Yorkshire
DL8 4EH

Tel & Fax:             01969 625751                   +44 1969 625751      
Email: [log in to unmask]

Cheques should be made payable to UK eInformation Group

Bookings

UKeiG accepts firm bookings by post, fax, email and through the UKeiG Web site. All fees are payable in full prior to the date of the course. Cancellations received less than 7 working days before the start of the course will be subject to the full fee. For non-attendance at a course there will be no refunds and the full fee will be payable. Substitutions may be made at any time without additional cost.

UKeiG reserves the right to cancel a course if insufficient bookings have been received. Delegates will be offered an alternative date or a full refund of the course fee. UKeiG reserves the right to make changes to the programme. UKeiG will not be liable for any consequential loss of travel or accommodation fees due to cancellation of the course.

A cancellation fee of £25.00 + VAT is payable.

Please specify any special dietary requirements.