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**Apologies for cross posting** UKeiG is still providing fantastic quality courses at fantastic value - for full details or to book see our website www.ukeig.org.uk We are also running a Copyright course by Charles Oppenheim and Emily Goodhand, but have few places on this remaining. If you are interested please contact Christine Baker: Tel: 01969 625751, Email: [log in to unmask] Personal presence, communication and networking skills: get your message across and sell your ideas Lesley Robinson http://bit.ly/mYe6Na Thursday, 17 November, 2011 - 09:30 - 16:30 CILIP Headquarters, London Often, it's not about what you say or do, but how you say and do it. Whether you are developing new ways of working, introducing new ideas and concepts, delivering a business case or even leading a key meeting, you need to make yourself heard and understood. The power of your message can get lost in the way you communicate. This course will help you to understand the impact you have on people, learn effective ways of communicating and understand the skills needed to build a valuable network of people within and outside the organisation. Intranet Roadmap Workshop 3 London: Creating cost effective improvements for your intranet Dion Lindsay and Martin White http://bit.ly/qOPWj7 Thursday, 17 November, 2011 - 09:30 - 17:00 etc.venues, The Hatton, 51-53 Hatton Garden, London EC1N 8HN A workshop for those involved in intranet management, offering you a day of discussing and learning about making improvements for your intranet in environments where time is scarce and finance for projects scarcer still. This is the third in the successful series of Intranet Roadmap Workshops run this year by Martin White and Dion Lindsay Making 'Search' Work Martin White http://bit.ly/ogVORW Tuesday, 6 December, 2011 - 09:30 - 16:30 CILIP Headquarters, London Many organisations are finding that the search application on their web site and intranet, or even a more comprehensive enterprise search, is not providing the expected benefits. Finding a solution to the problem is not easy as there are so many variables. Is the search engine unsuitable for the task, are expectations too high, or is the way that the search engine has been implemented not best practice? The objective of this workshop is to help delegates analyse the nature of the problem that they are facing, and then to provide a range of solutions for consideration.