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Hi Did they say there is no institutional option at all then? Also seems odd that they send such a letter saying 'personal...private individuals only..." very clearly addressed to Univ of Wales Aberystwyth Hugh Owen Library !! Thanks Sandra Sandra Morris Electronic Information Development Officer Collections and Resources Management, Information Services, Hugh Owen Library, Aberystwyth University, Aberystwyth, Ceredigion, SY23 3DZ ==================================== Email: [log in to unmask] Phone: 01970 621892 FAX: (01970) 622404 Gwasanaethau Gwybodaeth, Llyfrgell Hugh Owen, Prifysgol Aberystwyth, Ceredigion, SY23 3DZ ==================================== Ffon: 01970 621892 ==================================== -----Original Message----- From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Maureen Richardson Sent: 25 October 2011 12:04 To: [log in to unmask] Subject: Re: [lis-e-resources] TLS Times Literary Supplement institutional e-access Hi Sandra I was told by TLS (a while ago) that username and password could not be used by the university - only for personal subscribers. Maureen >>> On 25/10/2011 at 12:00, in message <[log in to unmask]>, "Sandra Morris [ssm]" <[log in to unmask]> wrote: Hi Just noticed that the letter gives absolutely no address! The only contact details they give are [log in to unmask] or phone 02077111523 or [log in to unmask] Thanks Sandra Sandra Morris Electronic Information Development Officer Collections and Resources Management, Information Services, Hugh Owen Library, Aberystwyth University, Aberystwyth, Ceredigion, SY23 3DZ ==================================== Email: [log in to unmask] Phone: 01970 621892 FAX: (01970) 622404 Gwasanaethau Gwybodaeth, Llyfrgell Hugh Owen, Prifysgol Aberystwyth, Ceredigion, SY23 3DZ ==================================== Ffon: 01970 621892 ==================================== -----Original Message----- From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of ANTHONY, Robert Sent: 25 October 2011 11:51 To: [log in to unmask] Subject: Re: [lis-e-resources] TLS Times Literary Supplement institutional e-access Hello Sandra, Am having problems contacting the TLS about our online access. Our Username and Password no longer seems valid and they haven't replied to my e-mails. Is there a contact number for them at all? With thanks for any help or advice. Yours Sincerely, Robert Robert Anthony Senior Assistant Librarian House of Lords Library House of Lords London SW1A 0PW Tel: +44 (0)20 7219 8608 mailto:[log in to unmask] http://www.parliament.uk/business/lords/ -----Original Message----- From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Sandra Morris [ssm] Sent: 25 October 2011 11:44 To: [log in to unmask] Subject: [lis-e-resources] TLS Times Literary Supplement institutional e-access Hello Can I ask others what sort of e-access they have to TLS, as we are finding it difficult to establish how to get entitlement for all our staff and students? Our agent assured us that the one username and password could be given out to everyone but with only one simultaneous user. However, the sub acknowledgement letter appears to say that the one password (which we create on first registration) cannot be shared. Thanks Sandra Sandra Morris Electronic Information Development Officer Collections and Resources Management, Information Services, Hugh Owen Library, Aberystwyth University, Aberystwyth, Ceredigion, SY23 3DZ ==================================== Email: [log in to unmask] Phone: 01970 621892 FAX: (01970) 622404 Gwasanaethau Gwybodaeth, Llyfrgell Hugh Owen, Prifysgol Aberystwyth, Ceredigion, SY23 3DZ ==================================== Ffon: 01970 621892 ==================================== lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn UK Parliament Disclaimer: This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no liability is accepted for any damage caused by any virus transmitted by this e-mail. lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn Based on an award-winning 160-acre Campus near Liverpool, Edge Hill University has over 125 years of history as an innovative, successful and distinctive higher education provider. •Shortlisted for Times Higher Education University of the Year 2011 the third time in five years •Top in Four in England for Graduate Employment (Higher Education Statistics Agency, 2010 all graduates, full & part time, first & foundation degrees) •Top Two in England (Second to Oxford) for students' Personal Development (National Student Survey 2011, out of 93 full English public universities) •Top Three in England for Assessment & Feedback (National Student Survey 2011, 93 full English public universities) •Top 20 position, and the highest ranked university in 'The Sunday Times Best Places to Work in the Public Sector 2010' •Grade 1 'outstanding' judgements made in all 33 inspection cells, Ofsted Initial Teacher Education inspection report 12/5/2011 ----------------------------------------------------- This message is private and confidential. 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