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Hi Colin and all I think it is a good idea to think about how to make best use of the enormous richness of data carried across the GEM list. The thing is, _when_ a message was sent, _who_ by and in response to _what_ are intrinsic to the value of the message. For example, Twitter tips are sent out every so often on this and other email lists. Each time this type of question is asked, the response will be different, partly because different people respond - and they may be working on different projects at the time, etc - and partly because the context will have changed. To take a similar example if you had asked a question about using Facebook to engage with audiences a couple of years ago, people might have been suggesting setting up groups. Later the advice changed to using fan pages. If you ask the same question again in 6 months' time, the answers may well suggest avoiding Facebook altogether (in light of their recent appropriation of personal data) and so on. This is the problem with collating responses as a document. First, you lose the threaded conversation aspects (who, when, what, etc as above). Second, if people download a document from the GEM website, they might expect it to be comprehensive, or at least to offer a balanced set of viewpoints - neither of which can be achieved easily without substantial additional research, writing and editing. And even then it will quickly become out of date anyway. All GEM list email conversations going back several years are available 24 hours a day at: www.jiscmail.ac.uk/lists/gem.html <http://www.jiscmail.ac.uk/lists/gem.html> If you search for "twitter tips" you get this, showing that the topic has had 5 messages in 2 conversations (threads) from August 2011 to now. Each thread will result in a different 'take' on the subject. JISCMAIL.AC.UK (5 Matches) Item # Date Time Lines Subject List Name 016722 <https://www.jiscmail.ac.uk/cgi-bin/webadmin?A2=ind1110&L=GEM&P=R14569&1 =GEM&9=A&J=on&d=No+Match%3BMatch%3BMatches&z=4> 2011-10-05 14:02 1148 Re: Sharing Information GEM 016721 <https://www.jiscmail.ac.uk/cgi-bin/webadmin?A2=ind1110&L=GEM&P=R13930&1 =GEM&9=A&J=on&d=No+Match%3BMatch%3BMatches&z=4> 2011-10-05 13:34 638 Re: Sharing Information GEM 016720 <https://www.jiscmail.ac.uk/cgi-bin/webadmin?A2=ind1110&L=GEM&P=R13237&1 =GEM&9=A&J=on&d=No+Match%3BMatch%3BMatches&z=4> 2011-10-05 13:29 692 Sharing Information GEM 016419 <https://www.jiscmail.ac.uk/cgi-bin/webadmin?A2=ind1108&L=GEM&P=R1259&1= GEM&9=A&J=on&d=No+Match%3BMatch%3BMatches&z=4> 2011-08-02 09:21 130 Re: Twitter tips GEM 016418 <https://www.jiscmail.ac.uk/cgi-bin/webadmin?A2=ind1108&L=GEM&P=R1186&1= GEM&9=A&J=on&d=No+Match%3BMatch%3BMatches&z=4> 2011-08-01 21:45 72 Twitter tips GEM I know that as part of its review, which has just got underway, GEM is going to be looking at how to optimise information sharing, so hopefully this issue can be looked at in more detail. There are some topics which are reasonably stable, for which it might be appropriate to produce fact sheets. Conservation techniques? Working with freelancers and consultants? Writing risk assessments? Etc Of course, for all I know there might be enormous ructions going on in these fields - in which case hopefully another GEM member can highlight the ongoing issues being debated. It is also possible of course to produce guidance on topics that are rapidly changing and/or subject to markedly differing viewpoints, and presented as a (hopefully balanced) snapshot. Both of the above types of information could be made available either as downloads or browsable, searchable web content, or both. The point I am trying to make is that simply copying and pasting messages into a document is more time consuming than it needs to be (because the information is already available online at www.jiscmail.ac.uk/lists/gem.html <http://www.jiscmail.ac.uk/lists/gem.html> ) and indeed can end up misleading people who do not know the field. (And Colin, I think the overall suggestion of sharing tips and ideas is a really good one! ) Best wishes Martin ---------------------------------------------------- Martin Bazley Online experience consultant Martin Bazley & Associates 15 Margin Drive Wimbledon SW19 5HA 0780 3580 727 [log in to unmask] <mailto:[log in to unmask]> www.martinbazley.com <http://www.martinbazley.com/> From: List for discussion of issues in museum education in the UK. [mailto:[log in to unmask]] On Behalf Of Colin Hynson Sent: 05 October 2011 13:29 To: [log in to unmask] Subject: Sharing Information Dear all, Many people on the GEM list very generously offer to share information they have gathered with anyone who asks for it, such as Rosie with Twitter tips. At the moment I don't need tips on Twitter but I might in a couple of years time. So can I make a suggestion to GEM? What about getting a copy of these collated responses from the original requester as a Word or PDF document and then put them on the GEM website somewhere so that they can be downloaded as and when needed by others? What do people think? All the best, Colin Hynson ----- Original Message ----- From: Rosie Fuller <mailto:[log in to unmask]> To: [log in to unmask] Sent: Wednesday, October 05, 2011 11:41 AM Subject: Re: Twitter advice Thanks to everyone who has replied already - you superstars! If anyone would like copies let me know as soon as poss and I will forward on. If you'd like to follow the mansion, for now it's @UnValentinesMan If you'd like to follow me it's @Rosieeatsjam What shameless self promotion! Cheers, Rosie Rosie Fuller Families Programme Officer (part time) Redbridge Museum and Valentines Mansion Tel: 07944878315 Email: [log in to unmask] ________________________________ From: List for discussion of issues in museum education in the UK. [mailto:[log in to unmask]] On Behalf Of Rosie Fuller Sent: 05 October 2011 11:19 To: [log in to unmask] Subject: Twitter advice Hello all Does anyone have a tips sheet for museums/heritage sites on how to use twitter? My colleague has set up a Twitter account for Valentines Mansion, and although I am a massive nerd and twitterer, and have talked her through it I don't have time to write her up a how-to guide. (Only 6.5 days of my contract left. Argh!). If anyone has one to hand we'd be very grateful if you could email us a copy. 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