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Hitesh, Chris I have also separately raised my concerns with Colin Colegate at Unit4 and agree with you both. As Unit4 are part of this email list perhaps someone from the company would like to reply to the user group? Best wishes Hazel ***************************************************** Ms Hazel Wallis Head of Research Support and Funding Research Development and Support Office University of Bath Claverton Down BATH BA2 7AY Tel +44 1225 386822 [log in to unmask] http://www.bath.ac.uk/rdso/ Patel, Hitesh wrote: > Hi Simon > > > > I am glad you have sent this report because I support these sentiments. > > > > In fact I have replied to the renewal notice and raised concerns which I > have asked Unit 4 to address before we pay. > > > > I can forward you my reply if you want. > > > > Regards > > > > Hitesh Patel > > Head Research services > > Royal Holloway, Univ of London > > ------------------------------------------------------------------------ > *From:* pFACT user group [[log in to unmask]] on behalf of > Christopher Burns [[log in to unmask]] > *Sent:* 02 September 2011 09:27 > *To:* [log in to unmask] > *Subject:* Support > > Morning all > > > > I have just received a note of our costs for annual pFACT support and > wondered if other institutions have started to be charged? and are > people paying. > > > > In my opinion things haven’t changed a great deal from when allocate had > the product....... we are still waiting for next release, user guides > etc. The only updates we get from Unit4 are about what new clients they > are getting on board, not what is happening for existing clients. Our > last user group was Feb 17^th and I’m not aware of them scheduling > anything else in the near future. > > > > Would welcome any comments. > > > > Regards > > Chris > > > Visit http://www.sunderland.ac.uk/tv to see the University's new TV ads > > > > ------------------------------------------------------------------------ > > To unsubscribe from the PFACT-USERS list, click the following link: > http://jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=PFACT-USERS&A=1 > <http://jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=PFACT-USERS&A=1> > > > ------------------------------------------------------------------------ > > To unsubscribe from the PFACT-USERS list, click the following link: > http://jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=PFACT-USERS&A=1 > <http://jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=PFACT-USERS&A=1> > ######################################################################## To unsubscribe from the PFACT-USERS list, click the following link: http://jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=PFACT-USERS&A=1