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Totally agree with Di, the payment proves it’s their mistake....Poor girl, what a mess...xx From: Eccleston Di Sent: Sunday, September 25, 2011 1:19 PM To: [log in to unmask] Subject: Re: [OCC-HEALTH] Assistance/advice please Also don't accept a refund as this changes NMC position Regards Di Sent from my iPhone On 25 Sep 2011, at 12:58, "sharon naylor" <[log in to unmask]> wrote: ...and they dont appear to have a complaints procedure. Suggest that you forget they are the NMC and deal with it like you would deal with any organisation that has made a mistake that adversely affects you (think car insurance people etc) and politely go for the jugular, if there are any financial losses incurred state that the individual will be taking steps to claim them back. Are there any solicitors nearby that could advise on this? I wouldnt wait for them to act as it appears obvious that they dont have the same sense of urgency as the individual ------------------------------------------------------------------------------ Date: Sun, 25 Sep 2011 07:44:18 -0400 From: [log in to unmask] Subject: Re: [OCC-HEALTH] Assistance/advice please To: [log in to unmask] Hi Thanks for this. We fully intend complaining but want to get registration sorted first. And yes you have hit the heart of the matter it does seem to be an administrative problem. Lynda Bruce ******************************** Please remove this footer before replying. OCC-HEALTH ARCHIVES: http://www.jiscmail.ac.uk/lists/occ-health.html CONFERENCES AND STUDY DAYS: http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=OCC-HEALTH ******************************** Please remove this footer before replying. OCC-HEALTH ARCHIVES: http://www.jiscmail.ac.uk/lists/occ-health.html CONFERENCES AND STUDY DAYS: http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=OCC-HEALTH ******************************** Please remove this footer before replying. OCC-HEALTH ARCHIVES: http://www.jiscmail.ac.uk/lists/occ-health.html CONFERENCES AND STUDY DAYS: http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=OCC-HEALTH ******************************** Please remove this footer before replying. OCC-HEALTH ARCHIVES: http://www.jiscmail.ac.uk/lists/occ-health.html CONFERENCES AND STUDY DAYS: http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=OCC-HEALTH