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Last month I asked the list about E-book services. I
have collated the responses below.
1. Did you undertake any user surveys before offering the
service?
None of the 6 respondents surveyed customers
first. Research was done through other authorities already offering the
service and 4 authorities judged the timing based on the numbers of enquiries
they were getting from customers
2. Did you set a level of uptake below which it would not
be cost effective to offer the service
5 respondents don’t set a target.
1 sets targets every 6 months
3. How successful has the uptake of the service been?
All 6 respondents are pleased with the uptake of the service
4. Do you loan out e-book readers?
None loan e-book readers
Thank you for your assistance
Sheena
Milne
Information
Services Librarian
Scottish
Borders Council
Library
HQ
St
Mary's Mill
Level
Crossing Road
Selkirk
TD7
5 EW
Tel.
01750 724902
Fax.01750
22875
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