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On 29 September Creating Capacity brings you Visitor and User Data: How to use and collect it effectively. This course focuses on reasons for carrying out visitor research which won't cost the earth, but will provide you with meaningful, useable data which will improve your organisations long-term sustainability. You'll find this course useful if you have reams of data lying around gathering dust in your office, or need to start from scratch gathering the data that will matter to your organisation. In the session you will learn: o The value of research o The different types of audience research o How to develop a simple research plan o Simple and cost effective ways of fulfilling the research needs of your own organisation o A basic understanding of data analysis On top of that you'll come away feeling confident in being able to use the data to inform decision making. The course will be run by Henrietta Hopkins of Hopkins Van Mil. Go to www.hopkinsvanmil.co.uk to find out more about Henrietta's work. She'll be using lots of practical examples, and her relaxed and comfortable teaching style to help you learn and share with peers so that you will be able to use the learning long after the session has ended. Each Creating Capacity course costs includes a full day's training, all course materials, lunch and three months post course support from your trainer. Don't forget you can book and pay for your course online or if you'd rather, just email me or give me a call. To find out about all the other courses going on this month have a look at our online calendar at www.creatingcapacity.org Lucy Auger Creating Capacity Tel: 07985 559425 Email: <mailto:[log in to unmask]> [log in to unmask] Follow us on Twitter: <http://www.twitter.com/LearningCC> @LearningCC Join the debate on our <http://hopkinsvanmil.wordpress.com/> blog Web: <http://www.creatingcapacity.org/> www.creatingcapacity.org A social enterprise providing learning programmes to develop confidence and inspire now and for the future Don't forget to book your training over the Summer ready for September! 05/09 <http://www.creatingcapacity.org/cc/course.aspx?cId=29> Low cost marketing 08/09 <http://www.creatingcapacity.org/cc/course.aspx?cId=31> Qualitative research 13/09 <http://www.creatingcapacity.org/cc/course.aspx?cId=55> Caring for your collections 20/09 <http://www.creatingcapacity.org/cc/course.aspx?cId=11> Copyright essentials 27/09 <http://www.creatingcapacity.org/cc/course.aspx?cId=16> What's that beastie? 29/09 <http://www.creatingcapacity.org/cc/course.aspx?cId=33> Visitor and user data And don't forget that our courses can be adapted for <http://www.creatingcapacity.org/cc/index.aspx?id=4&nAll=yes&nId=32> in-house use. An effective value for money solution to team training in challenging times