Who actually took this decision without consultation with us? We have quite a lot of staff who never use their Trust email address, so sending the activation code there will cause endless problems/delays.

 

Surely, the present system whereby a non-NHS email address can be used to register within the n3 network was perfectly workable and pretty secure. Permitting immediate registration outside the n3 network for those with an nhs email address is a step forwards, so why the step backwards by prohibiting registration with a non-NHS email address?

 

At present all registrations under our Trust’s Athens ID outside the n3 network are referred to me. It takes only moments to check that the person is a legitimate member of our Trust – in most cases they’ve completed library registration, anyway. So where was the security issue and why weren’t we consulted? I can see a large increase in the number of people registered to the library email address (or will it filter out duplicates?).

 

 

Dear Les,

The regional ATHENS administrators have been working with Emma Webb (NARAG/NICE) on this.

 

I have sent Emma  the LIS mail to her in order for her to respond. 

The last post was incorrect – wherever you register you will need a trust or professional email

BUT you can register from a home computer  or within your work network. 

As ever, there will be individual circumstances that will need to be addressed on a case by case basis.  Eg a community nurse without an nhs.net email.

 

The change cannot go ahead until the new text has been added to the registration page.  At that point in time the Regional Administrators have two short documents from Emma to circulate

 

In the NESHA, I will circulate to all NESHA Librarians including the Local ATHENS administrators, once we are ready to go live.

 

It was originally due to start Monday, however,  it cannot start until after people who have registered under the old registration rubric have been processed.

 

EMMA – correct me if I am wrong, please

 

 

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Hi Linda,

 

Can you shed any light on this please? We have new doctors starting and I would like to know what information to give them when registering for Athens.

 

Thanks,

 

Les

 

I guess they are trying to make sure that people who aren’t entitled don’t get a username etc, but for those few it would cover we tend to ring up and check they work for an entitled organisation anyway.

 

 

After having received a lot of queries our regional administrator said that although this is how it appears at first, the changes only apply if you are registering on a non-NHS PC.  NHS PC you can still use either NHS (preferable) or personal – both automatic registration; non-NHS PC can be either NHS (for automatic registration) or academic/professional (to be passed to regional administrator to pass). 

 

The only change is that regional administrators have been told to disallow any registrations that get passed to them which were on a non-NHS PC registrations and using a personal address e.g. Hotmail/yahoo.

 

Catherine

 

 

 

 

Hello all,

I've just heard that as of Monday, personal email addresses won't be accepted when people register for NHS Athens passwords, on or off the NHS network. I'm surprised and concerned by this.

Of course we've been encouraging people to use a work address for some time, but some people have a reason to use a personal address when they register (chief among them being: NHS login isn't working and it'll take ages to get IT to sort it out).

Most of these reasons could be overcome with a bit of time and effort on their part, but why would we want Athens registration to require more time and effort from our users? Many of them find the whole business of authentication hard enough to get their head round already. Telling them they have to go away and sort something else out first is going to mean more people will never use library resources - and in addition to the effect on the care those people provide, that's going to knock down our usage stats and make it even harder to make a case for money to pay for next year's e-subs for everyone.

I gather that work, academic and "professional" addresses will be accepted. Some of our users' work addresses are *.gov.uk or *.org.uk so I'm hoping they'll be OK.

I'm sure there's a reason for the change, but I'd really like to know what it is & that everyone is sure it's sufficient to set against the extra difficulties it introduces for a small-but-not-worthless group of users, and the library staff trying to help them.

If I've understood this incorrectly, I would be delighted to hear so!

Regards,
Hannah

Hannah Prince
Knowledge & Library Services Manager
Library, Parndon Hall
The Princess Alexandra Hospital NHS Trust
Hamstel Rd, Harlow, Essex CM20 1QX

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