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The Scottish Health Information Network (SHINE
www.shinelib.org.uk) invite you to a training event on Thursday 30th
June 2011 in Edinburgh. 09.30am- 16.30pm. The trainer is Julie Hogbin of LEVELheaded.
Cost : Shine Members £120/Non-members £150 including lunch.
Programme outline below. For booking forms please contact Jenny Harbour email:
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Bringing a Business Mind to Health and Non-Profit Services
Thursday 30th June 2011
Pfizer Room, Lister Institute
11 Hill Square, Edinburgh EH8 9DR
http://maps.google.co.uk/maps?hl=en&tab=wl
9.30
Introduction and objectives
It’s OK to talk money
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The language of money in the public and non-profit sectors
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What does it mean to act in a more business-like manner?
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Defining library services in commercial terms
10.30
Tea and coffee
How money talks
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Reading financial statement, budgets and management accounts
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Exercise: the case of the orange
12.45-1.30
Lunch
Getting fit for purpose
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Lens of the customer: identify what we offer
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Stakeholder analysis: who do we need to communicate with?
Spot the difference: cost, price and value
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What is the difference?
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Why do we need to know?
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Who are we pricing for?
The business case
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Its purpose
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Key elements to include
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Exercise: Metaplan an outline business case
4.30 Close
Jenny Harbour
| Health Information Scientist
Healthcare Improvement Scotland
Delta House | 50 West Nile Street | Glasgow | G1 2NP
t:
0141 227 3259 ext 2315
www.healthcareimprovementscotland.org
The Healthcare Environment Inspectorate, Scottish Health Council, Scottish Health Technologies Group,
Scottish Intercollegiate Guidelines Network and the Scottish Medicines Consortium are part of Healthcare Improvement Scotland.