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Our own additions to this matrix are MFD's which sit in a staff network which is logically/virtually (and soon to be physically) segregated from the public network, so public PC's can't (currently) access what are essentially staff printers. To do so would, in principle, breach CoCo requirements unless a lot of complex network security is put in place. And as these are large, high volume devices (our MFD supplier don't do small - is anyone being offered small, desktop MFD's?), the final goal is to permit only one large expensive A4/A3 (and possibly colour) MFD per average branch library which sits in the open library to act as both a copier, printer and scanner for staff and public (with secure print release, of course, to ensure that the public don't get hold of staff documents). I wonder what the queue at such a device is? Would anyone with this setup like to say? If such an MFD goes down - 2 day response time for all printing from that building. No resilience... Oh yes - is anyone using these to allow users to scan to/from a public PC session? if so - how? practical or not? So yes - it gets more complicated (and expensive to set up?), with different output routes and different payment methods to different types of devices in different networks to 'square the circle' of reducing the number of printers and the upfront cost per print. But the hidden costs? Regards JU -----Original Message----- From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Paul Gahan Sent: 10 May 2011 12:30 To: [log in to unmask] Subject: Re: [LIS-PUB-LIBS] Printing to leased photocopiers No, we don't have a payment facility on the MFD for PN printing, payment is at the kiosk which then releases the print job to the MFD. As for not being happy with the print, they decide what to print, they can print preview it, if there's a genuine error in the physical printing we can refund, or offer a free print, it's really not complicated. As long as the kiosks are working properly it saves a huge amount of staff time. This is not the same system that Helen was referring to however, where they do pay on the MFD with a print job number. Our prints are all directed to the MFD, but payment is either at a kiosk, or staff mediated. Rgds Paul -----Original Message----- From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Usher, John Sent: 10 May 2011 11:33 To: [log in to unmask] Subject: Re: Printing to leased photocopiers Ahh - so it's like releasing the print job by paying for it on a kiosk, but with the payment facility on the MFD via the print job number, not on the kiosk? (or as well as?) And if the user is not happy with the print? So it starts to get even more complicated? Regards JU -----Original Message----- From: Paul Gahan [mailto:[log in to unmask]] Sent: 10 May 2011 11:27 To: Usher, John; [log in to unmask] Subject: RE: Printing to leased photocopiers No, It's in conjunction. We use a similar system in Swindon with Netloan, & our paystations for self-release printing frequently break down & we have to revert to the staff mediated print management system. Paul Gahan -----Original Message----- From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Usher, John Sent: 10 May 2011 10:59 To: [log in to unmask] Subject: Re: Printing to leased photocopiers Does this approach preclude the use of the print management software (e.g. financial accounting, staff deletion, reprints etc...) currently provided by the print management facilities included in PC Booking systems used in Libraries, or can it work in conjunction with them? Regards JU John Usher ICT Manager Library and Heritage Services Islington Council Central Library 2 Fieldway Crescent LONDON N5 1PF Tel: 020 7527 6920 Mobile: 07825 098 223 Fax: 020 7527 6926 Alternative contact: Michelle Gannon - 020 7527 6907 www.islington.gov.uk How to get to Central Library: http://www.islington.gov.uk/Education/Libraries/Local/Central.asp -----Original Message----- From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Helen Leech Sent: 10 May 2011 09:50 To: [log in to unmask] Subject: Re: [LIS-PUB-LIBS] Printing to leased photocopiers Just to round up responses - Lincolnshire and Newcastle seem to be doing exactly what we want to do, which is to direct public print jobs to our leased photocopiers (MFDs). Members of the public are automatically assigned a print job number and use it to release the job, and pay for it using the coin box on the photocopier. If you want contact details, please let me know. 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If you wish to re-use the information, perhaps for commercial purposes, in a way which, without permission, might breach our copyright, please first read our policy on Re-use of Public Sector Information which can be found on our website http://www.islington.gov.uk/freedomofinformation or alternatively e-mail [log in to unmask] Any part of this Email which is purely personal in nature is not authorised by London Borough of Islington. Contact Islington switchboard: +44 20 7527 2000 www.islington.gov.uk ************************************************************************ **************** The views expressed in this email are personal and may not necessarily reflect those of Swindon Borough Council unless explicitly stated otherwise. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify me immediately. If you are not the intended recipient of this email, you should not copy it for any purpose, or disclose it's contents to any other person. Senders and recipients of email should be aware that, under the Data Protection Act 1998 and Freedom of Information Act 2000, the contents may have to be disclosed. The contents may be subject to recording and/or monitoring in accordance with relevant legislation This footnote also confirms that this email has been swept by Anti-Virus software for the presence of computer viruses. However, Swindon Borough Council cannot accept liability for viruses that may be in this email and we recommend that you check all emails with an appropriate virus scanner. .... ************************************************************************ **************** This Email, and any attachments, may contain Protected, Restricted or Legally Privileged information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly. If this Email has been misdirected, please notify the author immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immediately. Whilst we take reasonable steps to try to identify any software viruses, any attachments to this Email may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Islington Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this e-mail. All Email communications may be subject to recording and / or monitoring in accordance with relevant legislation. Information contained in this Email may be subject to public disclosure under the Freedom of Information Act 2000 or the Environmental Information Regulations 2004. Unless the information is legally exempt from disclosure, the confidentiality of this Email and your reply cannot be guaranteed. If you wish to re-use the information, perhaps for commercial purposes, in a way which, without permission, might breach our copyright, please first read our policy on Re-use of Public Sector Information which can be found on our website http://www.islington.gov.uk/freedomofinformation or alternatively e-mail [log in to unmask] Any part of this Email which is purely personal in nature is not authorised by London Borough of Islington. Contact Islington switchboard: +44 20 7527 2000 www.islington.gov.uk ************************************************************************ **************** The views expressed in this email are personal and may not necessarily reflect those of Swindon Borough Council unless explicitly stated otherwise. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify me immediately. If you are not the intended recipient of this email, you should not copy it for any purpose, or disclose it's contents to any other person. Senders and recipients of email should be aware that, under the Data Protection Act 1998 and Freedom of Information Act 2000, the contents may have to be disclosed. The contents may be subject to recording and/or monitoring in accordance with relevant legislation This footnote also confirms that this email has been swept by Anti-Virus software for the presence of computer viruses. However, Swindon Borough Council cannot accept liability for viruses that may be in this email and we recommend that you check all emails with an appropriate virus scanner. .... **************************************************************************************** This Email, and any attachments, may contain Protected, Restricted or Legally Privileged information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly. If this Email has been misdirected, please notify the author immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immediately. Whilst we take reasonable steps to try to identify any software viruses, any attachments to this Email may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Islington Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this e-mail. All Email communications may be subject to recording and / or monitoring in accordance with relevant legislation. Information contained in this Email may be subject to public disclosure under the Freedom of Information Act 2000 or the Environmental Information Regulations 2004. Unless the information is legally exempt from disclosure, the confidentiality of this Email and your reply cannot be guaranteed. If you wish to re-use the information, perhaps for commercial purposes, in a way which, without permission, might breach our copyright, please first read our policy on Re-use of Public Sector Information which can be found on our website http://www.islington.gov.uk/freedomofinformation or alternatively e-mail [log in to unmask] Any part of this Email which is purely personal in nature is not authorised by London Borough of Islington. Contact Islington switchboard: +44 20 7527 2000 www.islington.gov.uk ****************************************************************************************