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Dear list, I asked: roughly how many IT staff are dedicated to supporting your repository? I have had a range of answers back from 18 institutions, of which 2 were in the US, one each from Australia, the Netherlands and Switzerland, and the rest from the UK. It was interesting that several mentioned that their IT support was out-sourced to EPrints.org; they usually gave the IT support as zero, but since there is a support fee charged I translated that roughly into 10% FTE. On that basis, the mode (most common) answer was 10% FTE (but if you counted those sites as actually zero, then the mode would have been 50% FTE). The median answer was 50% FTE (ie there were as many answers below as above this). The average was 82% FTE, influenced by one very high answer, which I strongly suspect I have mis-interpreted. If that answer were halved, the average would drop to 71% FTE and the other figures would be unchanged. Summing up the figures another way, there were 8 sites with < 50% FTE, 5 sites with 50% or up (but less than 100%), and 5 sites with 100% FTE or more. This might stimulate some further responses, so I won't circulate the little spreadsheet yet (and it has some identifying information for those wishing to remain anonymous, at the moment). I thought this was Quite Interesting. One conclusion is that the EPrints service could be a good way to go, if it's an option.... (But note, I didn't ask how satisfied ANYONE was!) -- Chris Rusbridge Mobile: +44 791 7423828 Email: [log in to unmask]