EDEN / NULJ code:
SMC
Prittlewell Chase
Westcliff-on-Sea
SS0 0RY
Tel:
01702 385468
Fax: 01702 385845
Anymore blips on the radar and we’ll
have a collision. I put orange tags on the index cards of journals I have
missing issues for, and it is a forest of orange in the box. I am seriously
thinking about cancelling the titles that are particularly bad, as it is a waste
of money and time.
Kind
Regards
Beverley Walsh
ACLIP
Asst
Librarian
We care
because you care
follow
us on twitter
From: UK
medical/ health care library community / information workers
[mailto:[log in to unmask]] On Behalf
Of Alan Fricker
Sent: 18 March 2011 08:58
To: [log in to unmask]
Subject: Re: Back copies of missing
journals
Hello,
I would say it is
not a blip. We have had enormous challenges extracting paper copies of
journals for some time now.
We are told we
didn’t claim in time (rarely true) or that we have claimed too many times (our
fault how?) and that we have had too many free replacements and will have to pay
for further replacements (you must be kidding).
Problem seems to
come from use of the cheapest possible route for delivery. Net effect –
non delivery.
Cheers
Alan
Alan
Fricker
Knowledge & Library Service Manager
Glen
Road, London E13 8SL
http://www.newhamuniversityhospital.nhs.uk/library
T:
020 7363 8016
The library comes to
you - http://newhamcat.nhslibraries..com
- Search
- Renew -
Reserve -
all from your
desktop
Register online for
Knowledge Alerts - the updating service you control
http://www.newhamuniversityhospital.nhs.uk/knowledgealerts
From: UK
medical/ health care library community / information workers
[mailto:[log in to unmask]] On Behalf
Of Robertson Susan (RBF) NOC
Sent: 18 March 2011 08:20
To: [log in to unmask]
Subject: Back copies of missing
journals
Here at the NOC we have a number of outstanding journal
issues from last year.
We have met with our account services manager to discuss
the matter and they report that we are a blip in terms of not having our back
issues supplied and that most clients have had their back copies of journals
supplied.
Is this the case that for most libraries this problem is
now resolved?
Looking forward, are there any examples where
subscription agents have dealt with this well?
Many thanks,
Sue Robertson
Library and Information Services
Manager
The Library
NOC NHS Trust
Windmill Road
Headington
Oxford
OX3 7LD
Tel: 01865-738145
Email:
[log in to unmask]
Visit the NOC Library's websitefor all the information
you need about what we can do for you.
The Nuffield Orthopaedic Centre
Library
This
message has been categorized as "Legitimate" by Bayesian Analyzer.
If
you do not agree, please click on the link below to train the Analyzer.
This
message is Spam
Or if the link above is not
clickable:
http://11.1.0.5/bt/a.aspx?M=E:%5Csmtpmail%5CBayesian%20Spam%5C2011-03-18%5C36cdd9beb9d143458a40b69056d4a20c&C=2
--
-----------------------------------------------------------------------
This message has been inspected by DynaComm i:mail
-----------------------------------------------------------------------
--
----------------------------------------------------------------------------------------------------
Please
consider the environment before printing this e-mail.
********************************************************
Newham
University Hospital NHS Trust is a smoke free organisation.
If you live or
work in Newham and want free advice about how to quit,
call the Stop Smoking
Team for help on 0800 013 1673
or email:
[log in to unmask]
********************************************************
Get
Involved in your local hospital.
Become a member of Newham University
Hospital NHS Trust.
By becoming a member you can receive trust's
newsletters
and get involved in focus groups and surveys that look
at
improving quality of services.
To become a member, please email:
[log in to unmask]
********************************************************
The
Information contained in this message is confidential and is
intended for the
addressee only. If you have received this message
in error or there are any
problems please notify the originator
immediately. The unauthorised use,
disclosure, copying or alteration
of this message is strictly forbidden. This
mail and any attachments
have been scanned for viruses prior to leaving the
Newham University
Hospital NHS Trust network. Newham University Hospital NHS
Trust
will not be liable for direct, special, indirect or consequential
damages
arising from alteration of the contents of this message by a third
party
or as a result of any virus being passed
on.
---------------------------------------------------------------------------------------------------